Let’s Play a Game: 1 Point for Every Time You’ve Heard One of These This Week…

You know the drill:
The printer’s disconnected (again), the Wi-Fi’s patchy in consult room 2, and someone’s lost their notes because “the system kicked them out.”

Here’s the game:
You get 1 point for every phrase you or your team have said this week
(Warning: If you hit 3 or more… it’s time to look at your IT setup.)

🗣️“The system keeps logging me out.”

What does this really mean? Your cloud tools or Wi-Fi setup likely aren’t stable enough to handle the demand.

🗣️“The printer’s disconnected… again.”

A shaky internal network means even simple tools become daily frustrations.

🗣️“The consult room Wi-Fi is useless.”

What does this really mean? Badly placed or outdated access points could be killing connectivity — and slowing down care.

🗣️“It’s quicker to write it down.”

What does this really mean? Your tech isn’t helping. It’s getting in the way.

🗣️“Where’s that file gone? It was here yesterday.”

What does this really mean? Disorganised digital storage and no clear access policies = wasted time and mistakes.

🗣️ And finally, one point for anything said about your PMS…

Final Score?

If you’re tallying up more than a couple, your IT might be silently costing you:

• Time
• Morale
• Even patient care

These aren’t just minor grumbles – they’re symptoms of systems not built for the real-world pace of veterinary life.

What To Do About It

☑️Stabilise your infrastructure – business-grade routers, switches and wireless setups matter more than you think.
☑️Standardise your device setup and access policies – make onboarding (and day-to-day) easier.
☑️Centralise and simplify – fewer tools, clearer workflows.
☑️Listen to your team – they’re telling you what’s not working. You just have to hear it.

Tech troubles shouldn’t be business as usual.
Stop spending your week fixing the same issues.
Build systems that support your team – not ones that hold them back.