Augment Your Veterinary Practice Management with AI

As we continue our journey through the transformative power of AI in veterinary practices, we’re going to zero in on the management of your practice. From task management and scheduling to data analysis and decision-making, AI is reshaping how veterinary practices operate behind the scenes.

These intelligent tools go beyond automating routine tasks. They empower you and your team to make smarter decisions, allocate resources more effectively, and ultimately provide better care for your patients.

During this year’s Modern Veterinary Practice Theatre at the London Vet Show, we will delve even deeper into these topics. We’ll provide hands-on insights into how you can implement these technologies in your practice. So, keep reading to get ready, and then join us in person.

AI-Powered Task Management and Scheduling

Imagine a scenario where a supplier emails about a new vaccine becoming available. Instead of this information getting lost in a crowded inbox, you forward the email to UseMotion. The AI analyses the content, creates tasks such as “Review new vaccine information,” “Discuss with veterinary team,” and “Update vaccine protocols if approved,” each with suggested timeframes.

This AI-driven approach to task management can significantly reduce the cognitive load on practice managers and veterinarians. It ensures that important tasks – from inventory updates to staff training sessions – are properly scheduled and completed on time.

By implementing AI-powered task management, your practice can:

• Reduce the risk of overlooking important tasks
• Improve efficiency and productivity
• Decrease stress related to managing multiple responsibilities
• Ensure smoother operations by preventing scheduling conflicts

Enhanced Information Retrieval with AI

Tools like Microsoft Copilot Recall and Rewind AI offer a new approach to managing and accessing your digital workspace. After we help veterinary practices implement these tools, they use them most for:

• Meeting Recall: After a team meeting about updating treatment protocols, you can easily retrieve the discussion points, decisions made, and action items assigned, even weeks later.
• Training Follow-Up: Following a staff training session on a new diagnostic tool, you can quickly access the resources shared, questions asked, and key takeaways to ensure proper implementation.
• Supplier Interactions: When negotiating with suppliers, you can instantly recall details from previous conversations, helping you make informed decisions about managing practice supplies and pricing.
• Research Continuity: When researching treatment options for complex cases, you can easily pick up where you left off, even if interrupted, by recalling your previous search history and accessed resources.

Plaud for AI-Driven Meeting Documentation

Let’s take hosting a team meeting to discuss the implementation of a new vaccination protocol as a real-world example for AI-driven meeting documentation. With Plaud, you can focus on leading the discussion while the AI captures every detail. Post-meeting, you have a complete transcript that includes each team member’s input, concerns raised, decisions made, and action items assigned. This transcript helps create implementation guidelines, address team concerns, and track progress.

Moreover, if questions arise weeks later about why certain decisions were made, you can easily search the transcript for the relevant discussion, ensuring everyone remains on the same page.

Overall, using Plaud at your veterinary practice can help:

• Improve accuracy in meeting documentation, reducing misunderstandings and miscommunications
• Save time for staff who would otherwise be tasked with taking detailed notes
• Enhance accountability through clear attribution of comments and action items
• Improve knowledge management and institutional memory
• Increase focus during meetings, as participants can engage fully without worrying about note-taking

Automating Your Workforce Management with AI

Consider a busy week at your practice. You’re expecting an influx of annual check-ups, have two veterinarians out for a conference, and it’s the start of flea season. Manually creating a schedule that balances all these factors would be time-consuming and prone to errors.

Deputy lets you input these parameters, and the AI generates an optimal schedule within minutes. It ensures you have enough staff to handle the increased workload, schedules your most experienced technicians during peak hours, and even suggests bringing in a part-time vet to cover for your absent doctors.

As the week progresses, Deputy tracks actual vs. predicted busy periods, allowing you to make real-time adjustments. It also monitors individual performance, helping you identify which team members excel during high-stress periods and who might benefit from additional support.

Integrating Deputy does more than simplify your scheduling process, it helps you better manage your most valuable asset: your team. This technology allows you to make data-driven decisions about staffing, ensuring you’re always prepared to provide excellent care while keeping labor costs under control.

With staff shortages and increasing demand across the veterinary industry, AI-powered workforce management tools offer a way to do more with your existing resources. They help create a healthy work environment where schedules are fair, performance is recognised, and the focus can remain where it belongs – on providing the best possible care for your patients.

AI-Powered Business Intelligence

Business intelligence tools are now for more than enterprise businesses with massive budgets. Nowadays, every veterinary practice should be leveraging business intelligence to find opportunities.

We recommend Sisense and Looker. These advanced business intelligence platforms use AI to analyse data to provide valuable insights and help you make data-driven decisions. These tools can help harness big data turning it into clear, actionable information.

To put the power of these tools into real terms, think about if you were considering adding a new service to your practice, such as hydrotherapy. With tools like Sisense or Looker, you can:

• Analyse current patient data to estimate potential demand
• Forecast the financial impact, including initial investment and projected revenue
• Compare your market position with local competitors offering similar services
• Evaluate staff capacity and identify any training needs
• Monitor the service’s performance post-launch, tracking uptake rates, client satisfaction, and profitability

These insights allow you to make a confident, data-driven decision about expanding your services, minimising risk and maximising potential success.

Conclusion

Looking ahead, we can expect AI to play an increasingly significant role in veterinary practice management. As these technologies continue to evolve, they will offer even more sophisticated solutions to the challenges we face daily.

We encourage you to explore these AI-powered tools and consider how they might benefit your practice. Start small, perhaps with one area of your practice management, and gradually expand as you become more comfortable with the technology.

However, it’s important to remember that AI is a tool, not a replacement for veterinary expertise and human compassion. The key lies in finding the right balance, using AI to enhance our capabilities rather than replace our essential roles.

Join us at this year’s Modern Veterinary Practice Theatre at the London Vet Show as we show you in-person how you can start using AI at your practice.