Practice Manager FAQs: How We Work With Your Practice
More frequently than ever before, we’re receiving calls and enquiries from practices like yours, who are unhappy with their current IT partner or service provider. And from these many calls, we’ve noticed a trend. A lot of practice owners and managers like you want more. More than you’re currently being provided when it comes to […]
Arriving and Waiting: Improving your Client Journey Pt 3
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual consultation […]
Episode 4 | Reimagining Pet Health Plans
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode Does your practice have a Pet Helth Plan? When was the last time you critically analysed your offering and made a change? Sometimes reimagining the services you […]
Multi-Factor Authentication: Everything Practice Managers Need to Know
Over the past 10 years, veterinary practices have become increasingly dependent on cloud-based services. Whether a foundational part of their IT infrastructure or as part of specific tool it is now almost impossible to find a practice that does not make use of cloud technology. The changes in the way a lot of practices are […]
Episode 3 | Exercising the Spectrum of Human Potential
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode Do you feel like you aren’t working efficiently? Are you sure that you are capable of doing more but can’t quite tap into your full potential? If […]
Super Deduction: Investing in your Veterinary Practice
Rishi Sunak announced the budget a couple of weeks ago and if you blinked you might have missed a very important detail. Super Deduction! In a nutshell, the super-deduction tax break means that you can claim 130 per cent of what you spend on equipment for your business against taxable profits! So how does […]
How to Choose your PMS: A Step by Step Guide
The ‘must have’ guide with 16 essential steps you need to consider when choosing a new PMS if you want to make the best decision for your practice.
Microsoft Exchange Hack: What Vets Need to Know
Last week Microsoft announced that there has been an attack on their widely used Exchange email service which has affected thousands of businesses worldwide. (Exchange is an on-premise email system made by Microsoft and very popular amongst businesses who use it to send and receive emails). What Happened Official statements from Microsoft suggest that this […]
Episode 2 | How to Step Up your Marketing Game and Take on Dr Google
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode Have you been thinking about updating your marketing strategy? Struggling with consistent, systematic marketing because your day to day tasks are getting the way? If the answer […]
Social Media – What to Post and When
The statistics on social media engagement are almost unbelieve. Its estimated that Facebook has 2,375 million monthly users, Instagram has 1,000 million and Twitter 330m. Its staggering. No matter how you feel about social media, it’s a necessary marketing tool for your practice. Whether you are a small independent practice, have multiple sites, or are […]