5 Technical Considerations When Choosing Diagnostic Equipment
First things first, I’d like to clarify that we are not vets, and we definitely aren’t experts in diagnostic veterinary equipment. But we are experts in technical systems, IT infrastructure and the ecosystem within which you need all of your technology (including diagnostic equipment) to work. For the past 15 years we have worked alongside […]
The Ultimate Telemedicine Comparison Guide
We have listed the platforms available and highlighted their key features so you can make an informed decision and pick the Telemedicine solution that is best for YOUR practice.
Vet Dynamics IT Transformation
Last year, we have had the immense pleasure of working with independent vet consultants Vet Dynamics on improving their IT infrastructure. Vet Dynamics offers a comprehensive range of business education, analytical and consultancy services for independent veterinary practices. Operating globally, from one-day events to full membership programmes, Vet Dynamics gives vets the tools and the […]
Picking a phone system for your Veterinary Practice
Communication is key for the success of your veterinary practice. Making sure that there is always somebody available to take an emergency call from a distressed pet owner, that your vets are contactable during the day, that your clients are receiving regular updates and that you have an phone system that works for you and […]
Choosing a Vet: Improving your Client Journey Pt 1
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual […]
Curbside Service: a new way of working, and a new tool to help!
The UK has lived through two lockdowns so far and businesses across the nation have been impacted, whether they’ve been forced to stop working or have found a way to adapt. Those of you in the Veterinary industry needed to move fast for the first lockdown to establish a way of working that ensure continued […]
Remote Working Made Easy
Learn how you can still utilise your team in an effective manor whilst reducing the need to have them onsite, with secure remote access to your PMS and the ability to handle calls form outside your practice.
Cloud Vs Server: How to make the best decision for your practice
We consider IT infrastructure to be a fundamental pillar at the core of the success of any veterinary practice. Technology has permeated in to almost every aspect of veterinary medicine. Your PMS is used for charting, organising your schedule, providing treatment plans as well as billing and communicating with your clients. You use technology to […]
‘Beware Of Hackers’ On-demand Webinar
Learn from certified ethical hacker and veterinary IT expert Jack Peploe how to arm yourself against hackers and fraudsters who are taking advantage of the current climate.
How to Improve Your Client Journey With Tech You Already Have
The ultimate guide to using technology to help improve your customer experience and add value for your clients.
