Episode 30 – Revolutionising Pet Care: How Snoots Vet is Bringing Affordable Unlimited Primary Care

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: This episode explores how Snoots Vets is transforming veterinary care by adopting a primary care-first, membership-based model that prioritises accessibility, prevention, and long-term pet wellbeing. Additional Guest Spotlights Show Notes Transcription Jonathan Moyal: Coming up on Modern Veterinary Practice, one of the […]

Wellbeing in Veterinary Clinics: A Path to Enhanced Care and Profitability

Wellbeing in Veterinary Clinics: A Path to Enhanced Care and Profitability Veterinary professionals face challenges that go beyond just physical strain – they’re battling burnout, compassion fatigue, and emotional exhaustion at alarmingly high rates. In fact, the Royal College of Veterinary Surgeons (RCVS) launched the Mind Matters Initiative to combat these critical mental health issues. […]

The AI Debate in Veterinary Medicine: Friend, Foe, or Something in Between?

The AI Debate in Veterinary Medicine: Friend, Foe, or Something in Between? AI is already reshaping human healthcare. Now, it’s creeping into the veterinary world – from automated booking systems to diagnostic support tools. But the question remains: should we trust it? Is AI the future of veterinary care, or are we stepping into a […]

Episode 29 – Harnessing Technology and Collaboration with Bruce Truman

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: This episode explores how veterinary practices can harness data, embrace change, and adopt new technology without overwhelm – ensuring smoother operations, better client experiences, and a future-ready approach to pet care. Additional Guest Spotlights Show Notes Transcription Jack Peploe: Coming up on […]

Smooth Sailing: How to Assess the Integration Process of a New Practice Management System

Smooth Sailing: How to Assess the Integration Process of a New Practice Management System Implementing a new Practice Management System (PMS) can feel overwhelming – but it doesn’t have to. When you know what to look for from the outset, integration can be surprisingly smooth. Your PMS underpins everything from scheduling and billing to patient […]

Are Your Prices Transparent? CMA Releases Initial Findings on Veterinary Market Investigation

Are Your Prices Transparent? CMA Releases Initial Findings on Veterinary Market Investigation Trust is the foundation of veterinary care. As a practice owner, your goal is to provide the best possible care for animals while maintaining strong relationships with their owners. But with the Competition and Markets Authority (CMA) now releasing its initial findings on […]

Episode 28 – Transforming Veterinary Workplace Well-Being

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Dr. Richmond is a practicing veterinarian and the Founder & CEO of Flourishing Phoenix Veterinary Consultants. He advocates and consults for positive culture and individual, team, and organisational psychological health, safety, and wellbeing in veterinary workplaces. Additional Guest Spotlights Show Notes Transcription […]

Revolutionising Veterinary Front Desks with AI: The Future of Client Engagement

Revolutionising Veterinary Front Desks with AI: The Future of Client Engagement Traditionally, veterinary front-desk teams have been the backbone of clinic operations. Managing phone calls, scheduling appointments, checking in patients, processing payments – the list of responsibilities is extensive. And all of this must be done while ensuring a welcoming environment for both two- and […]

Episode 27 – AI’s Role in Veterinary Medicine: Practical Solutions for the Future of Pet Care

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: This week we are joined by Massimiliano Melis, CO of AITEM – a High-Tech Start-up focused on AI development which recently launched LAIKA, an AI tool designed for veterinarians to manage and analyse data. Additional Guest Spotlights Show Notes Transcription Jack Peploe: […]

Boost Your Veterinary Practice with AI: ChatGPT’s Hidden Powers

Boost Your Veterinary Practice with AI: ChatGPT’s Hidden Powers Boost Your Veterinary Practice with AI: ChatGPT’s Hidden Powers What is ChatGPT? Think of it as a superpowered chatbot capable of improving efficiency, reducing wait times, and enhancing customer service – all while freeing up time for you and your staff. ChatGPT is an AI-driven tool […]