The AI Debate in Veterinary Medicine: Friend, Foe, or Something in Between?
The AI Debate in Veterinary Medicine: Friend, Foe, or Something in Between? AI is already reshaping human healthcare. Now, it’s creeping into the veterinary world – from automated booking systems to diagnostic support tools. But the question remains: should we trust it? Is AI the future of veterinary care, or are we stepping into a […]
Smooth Sailing: How to Assess the Integration Process of a New Practice Management System
Smooth Sailing: How to Assess the Integration Process of a New Practice Management System Implementing a new Practice Management System (PMS) can feel overwhelming – but it doesn’t have to. When you know what to look for from the outset, integration can be surprisingly smooth. Your PMS underpins everything from scheduling and billing to patient […]
Are Your Prices Transparent? CMA Releases Initial Findings on Veterinary Market Investigation
Are Your Prices Transparent? CMA Releases Initial Findings on Veterinary Market Investigation Trust is the foundation of veterinary care. As a practice owner, your goal is to provide the best possible care for animals while maintaining strong relationships with their owners. But with the Competition and Markets Authority (CMA) now releasing its initial findings on […]
Revolutionising Veterinary Front Desks with AI: The Future of Client Engagement
Revolutionising Veterinary Front Desks with AI: The Future of Client Engagement Traditionally, veterinary front-desk teams have been the backbone of clinic operations. Managing phone calls, scheduling appointments, checking in patients, processing payments – the list of responsibilities is extensive. And all of this must be done while ensuring a welcoming environment for both two- and […]
Boost Your Veterinary Practice with AI: ChatGPT’s Hidden Powers
Boost Your Veterinary Practice with AI: ChatGPT’s Hidden Powers Boost Your Veterinary Practice with AI: ChatGPT’s Hidden Powers What is ChatGPT? Think of it as a superpowered chatbot capable of improving efficiency, reducing wait times, and enhancing customer service – all while freeing up time for you and your staff. ChatGPT is an AI-driven tool […]
Back to Basics: Strengthening Veterinary Communication in the Digital Age
Back to Basics: Strengthening Veterinary Communication in the Digital Age Back to Basics: Enhancing Veterinary Communication in the Digital Age Effective communication is at the heart of every successful veterinary practice. Beyond verbal interactions with clients, it includes the entire client journey – from booking an appointment to post-treatment follow-ups. When communication is streamlined and […]
Human Factors in Practice – Creating a fit between people and veterinary systems
Human Factors in Practice – Creating a fit between people and veterinary systems Dr Hannah Godfrey BVetMed MRCVS, Community Lead at VetLed If you make a mistake at work, how do you feel? Is your immediate thought ‘This is my fault,’ or ‘I should have known…’? It’s natural to feel guilt and regret when you […]
Human Factors in Practice – Understanding people and interactions
Human Factors in Practice – Understanding people and interactions Dr Hannah Godfrey BVetMed MRCVS, Community Lead at VetLed Now that we’re more familiar with the term Human Factors, let’s take a closer look at Human Factors in veterinary practice. Veterinary practice is a vastly complex system of procedures, equipment, and human interactions. Breaking down our […]
Human Factors for Veterinary Teams – What is it? Why is it important? Where did it come from?
Human Factors for Veterinary Teams – What is it? Why is it important? Where did it come from? Dr Hannah Godfrey BVetMed MRCVS, Community Lead at VetLed Whatever our role, regardless of how qualified, experienced, and knowledgeable we are, there are always obstacles that get in the way of us doing our job to the […]
How Comparing Features Can Save Your Practice Time and Money
How Comparing Features Can Save Your Practice Time and Money Choosing the right veterinary software is one of the most impactful decisions you’ll make for your practice. The right platform doesn’t just streamline your operations—it empowers your team, improves client satisfaction, and supports the long-term growth of your business. But to get there, you need […]
