The Sustainability Side of Tech: How Digital Tools Can Help Veterinary Practices Go Green

The Sustainability Side of Tech: How Digital Tools Can Help Veterinary Practices Go Green Sustainability isn’t just about recycling or reducing paper anymore it’s about rethinking how your practice operates at every level. From how you communicate to how you store data, the right tools can quietly (but significantly) reduce your environmental footprint while improving […]
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice

When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice Technology is meant to make life easier – yet, in many veterinary practices, it’s quietly doing the opposite. Between logins, portals, booking systems, comms platforms, and endless alerts, teams are juggling more screens than ever. Introduce the concept of tool fatigue: when the […]
Reducing Burnout in Veterinary Technicians: Where Technology Can Help

Reducing Burnout in Veterinary Technicians: Where Technology Can Help A recent Journal of the American Veterinary Medical Association study found that two-thirds of veterinary technicians (VTs) experienced at least one dimension of burnout, while only a third remained fully engaged. Key workplace factors – Workload, Reward, and Values – accounted for a significant portion of […]
Lessons Veterinary Practices Can Learn from Other Industries

Lessons Veterinary Practices Can Learn from Other Industries Veterinary practices face a unique juggling act – balancing clinical care, client expectations, and the pressures of running a busy business. But when it comes to operational efficiency, client experience, and team workflow, there’s no need to reinvent the wheel. Looking outside our industry can provide practical, […]
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices

From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices In today’s veterinary practices, teams are juggling more information than ever before. Between client messages, diagnostic results, digital bookings, and internal communications, the modern vet team is constantly in motion. Yet, this isn’t just a problem of “being busy” – it’s a symptom […]
Practical Fixes for Hidden Time Wasters in Veterinary Practices

Practical Fixes for Hidden Time Wasters in Veterinary Practices Last week, we looked at the hidden time wasters that creep into veterinary practices – duplicated data entry, clunky workarounds, slow tech, constant interruptions, and unclear task ownership. Spotting them is the first step. But the real value comes from fixing them. When you reclaim lost […]
Hidden Time Wasters in Veterinary Practices and How to Spot Them

Hidden Time Wasters in Veterinary Practices and How to Spot Them Running a veterinary practice means juggling a thousand moving parts – patients, clients, staff, equipment, and technology, all competing for attention. With so much going on, time is your most valuable (and limited) resource. But here’s the catch: in most practices, hours are lost […]
Client Communication in a Digital Age: Balancing Speed with Empathy

Client Communication in a Digital Age: Balancing Speed with Empathy Always On, Always Available? For today’s clients, convenience is king. They’re used to online bookings, real-time updates, and instant replies. In veterinary practice, this expectation shows up as: Technology has made all this possible – but it’s also reshaped what clients expect. Where the Pressure […]
Transforming Your Veterinary Waiting Room: From Dead Time to Client Engagement

Transforming Your Veterinary Waiting Room: From Dead Time to Client Engagement For years, the waiting room has been seen as a holding area – somewhere clients sit impatiently, flick through old magazines, and hope their pet’s name is called soon. But it doesn’t have to be that way. Your waiting room can be more than […]
Cybersecurity Hygiene: Everyday Habits Every Vet Team Should Adopt

Cybersecurity Hygiene: Everyday Habits Every Vet Team Should Adopt IntroductionIn veterinary practices, sensitive client and patient data flows through every device and system. Yet, cybersecurity isn’t just an IT issue – it’s everyone’s responsibility. Small daily habits can make a huge difference in protecting your practice from breaches, ransomware, and operational disruptions. 1. Strong Password […]