The Difference between Backup and Disaster Recovery

Did you know that there is a difference between Backup and Disaster Recovery? Both are critical and as far as we are concerned absolute must-haves for all veterinary practices, but the distinction is actually pretty important, and it’s vital that you know the difference. In this article we will examine the difference in a simple […]

Facilitating Change in Your Veterinary Practice

Little changes happen every day, whether it’s a new starter in the practice, a new bit of tech purchased or simply a new patient arriving for their first appointment. Changes happen on a larger, more general scale too as society outside of your veterinary practice moves and adapts, it stands to reason that the businesses […]

5 Tips for Vets Buying Laptops

When our clients are looking at buying laptops for their veterinary practice, we always make sure that they consider the following 5 areas before spending their hard-earned cash: Laptop Screen, Storage, Battery Life, Peripherals and Ports. This is by no means and exhaustive list but will help you on your way to make a good […]

Important Questions when Buying Computers for your Practice

If you are buying computers for your veterinary practice, there are likely important questions that you will need to answer to ensure that you are getting the best return on investment and the correct tools. Below we address these to help you make the most suitable decision for your practice. What device type does your […]

Which is best for your veterinary practice: Apple Mac or Microsoft Windows PC?

It’s a debate that’s been raging for decades now: Which is better Apple Mac or Microsoft Windows PC? It’s a polarising question and the likelihood is that you will get a different opinion from everyone that you ask. When it comes to picking computers for your veterinary practice you might be asking yourself this question. […]

Boost Client Engagement with a Social Media Scheduling Tool

The key to building a long lasting engaged community on social media is consistency. There is no point sporadically going on a social media frenzy for this effort to then drop off again, this won’t encourage your clients to engage with you on a regular basis which make it harder to create a lasting relationship […]

Arriving and Waiting: Improving your Client Journey Pt 3

When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual consultation […]

Practice Manager FAQs: How We Work With Your Practice

More frequently than ever before, we’re receiving calls and enquiries from practices like yours, who are unhappy with their current IT partner or service provider. And from these many calls, we’ve noticed a trend. A lot of practice owners and managers like you want more. More than you’re currently being provided when it comes to […]

The Power of Educating Pet Owners

We’ve heard it said quite a few times that Pet owners are often the hardest part of the job. As you are delivering critical care to their pets it is of upmost importance that they understand what is wrong with their pet, how you intend to treat it and how much it will cost (this […]

Multi-Factor Authentication: Everything Practice Managers Need to Know

Over the past 10 years, veterinary practices have become increasingly dependent on cloud-based services. Whether a foundational part of their IT infrastructure or as part of specific tool it is now almost impossible to find a practice that does not make use of cloud technology. The changes in the way a lot of practices are […]