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Is Your Veterinary Practice Making These Common Website Mistakes?

As a business owner, developing a strong, well-designed website that successfully represents your company to visitors is no longer an option. Rather, it is a requirement.

Without a doubt, veterinary professionals are knowledgeable, well-organized, and have excellent communication skills. However, even the best veterinary practice owner can make various business mistakes, especially in facets not right up their alley: technology.

Thus, becoming aware of common business website mistakes will help you avoid repeating them in your veterinary practice.

The Five Most Common Website Mistakes Veterinary Practices Make

With that, here are some of the most common mistakes to avoid in developing a website for your veterinary practice:


1.    Refusing to Embrace Technological Advancements

First and foremost, one cannot exploit the bountiful benefits of technology if one does not embrace it.

Most pet owners count their pets as members of their families. As a result, choosing a veterinarian might be a difficult option. Pet parents frequently start searching for health services for their pets online, just as they would for a child. More likely than not, they will also look for positive feedback and referrals from other pet owners.

When you don’t have a website or if your website is not engaging and has not gotten updated since you started your business, potential clients will likely get turned off. This results in losing possible clients even before they had the chance to meet you.

Thus, if your veterinary company is still using manual methods or out-of-date software, it is time to consider upgrading.


2.    The Website Navigation is Faulty

People nowadays expect information to get supplied immediately, and if they cannot find it on your website, they will look elsewhere.

Thus, never downplay the importance of intuitive, easy-to-use website navigation. When visitors arrive at your site, it should be as straightforward as possible for them to navigate. You do not want potential clients to have trouble finding information like your veterinarian’s contact information.

With that, it is imperative to make your website simple to use by including an easy-to-find navigation bar. This option eliminates any uncertainty regarding where objects get located.


3.    The Website is Not Optimized

Search Engine Optimization, or SEO, is the practice of increasing both the quality and quantity of online traffic to your website through organic search results or traffic that arrives on your website without the use of paid advertisements.

When search engines recognize the value of your website to users conducting searches for services you provide, products you sell, the material you publish, and so on, your Google ranking rises.

Thus, you are more likely to observe an increase in traffic when your search engine rating improves. As a result, improving the SEO of a veterinary company’s website has been critical in recent years.


4.    Failure to Deploy a Well-Thought-Out Marketing Strategy

Even the finest veterinary practice with the most skilled and experienced veterinarians can fail if they do not market themselves.

A solid marketing strategy includes advertising, public relations, and promotional activities. Without a clear marketing strategy, you could provide the best veterinarian service in the world, but potential clients may never know about it.

In deploying a marketing strategy, start by determining your target market and creating a profile that describes your customers. Then, make a list of your services and select which ones distinguish you and which ones for which you would like to be known. Additionally, create a list of marketing ideas and events related to the services you want to advertise, and then schedule them in a calendar.

Without a doubt, implementing a marketing plan takes a lot of time and effort, but having the essentials written down is a good place to start as it gives you a foundation to build on.


5.    There Are No Clear Calls-to-Action if There Are Any at All

Engaging your visitor’s attention and encouraging them to take the next step in their client journey is the goal of Call to Actions. Whether that next step is learning more about your business or booking an appointment, a strategic call-to-action (CTA) can be quite helpful in raising your conversion rates. In the end, it depends entirely on what you are asking them to do.

The following are some key elements to consider when creating a compelling CTA that will attract more clients to your practice:

  • Copy Focused on Getting Someone to do Something or Perform an Action: You want the directions for what someone should do to be as clear as possible while also being comprehensive. Always be upfront about what they will get if they do a specific action. Following this path will ensure no confusion and that customers understand what they get when they follow your CTA.
  • A CTA that Incorporates a Sense of Urgency: Emphasizing the importance of urgency is a terrific strategy to encourage visitors to make a decision and take action right away. This component is especially critical if a limited-time offer, a promotion will expire soon, or a webinar with only a few seats available. You prompt visitors to act now rather than wait until too late by incorporating a sense of urgency.
  • Design that Catches Users’ Attention: Visitors must see the CTA if you expect them to click it. Integrate design components that fit your brand’s typography, style, and colours to be consistent.


There are several moving aspects to consider when creating a veterinarian website that can deliver the conversions you desire. Design, navigation, SEO, and an emphasis on the user experience are all critical components of a successful website. However, the creation process does not have to be fully on your shoulders.

Veterinary IT Services may help you with this by providing a website and services to help you carry out your strategy. Veterinary IT Services manages your whole IT infrastructure, allowing you to concentrate on your veterinary practice.

With more than a decade of experience serving single clinic independents to large multi-site groups, Veterinary IT Services can provide the specific technologies that will help your veterinary practice reach its fullest potential.

Get in touch with Veterinary IT Services today.