The Rise of Decision Support Tools: What They Do (and Don’t) Replace in Veterinary Practice

The Rise of Decision Support Tools: What They Do (and Don’t) Replace in Veterinary Practice Artificial intelligence (AI) is becoming increasingly present in veterinary practice – and one of the most prominent areas of adoption is radiology. From highlighting abnormalities to aiding diagnosis, AI-powered decision support tools are designed to complement clinical judgement. But as […]

Revolutionising Veterinary Front Desks with AI: The Future of Client Engagement

Revolutionising Veterinary Front Desks with AI: The Future of Client Engagement Traditionally, veterinary front-desk teams have been the backbone of clinic operations. Managing phone calls, scheduling appointments, checking in patients, processing payments – the list of responsibilities is extensive. And all of this must be done while ensuring a welcoming environment for both two- and […]

The Evolution of Veterinary Reception: From Traditional to AI-Enhanced

Traditionally, front-desk staff have been tasked with a multitude of responsibilities. From managing phone calls and scheduling appointments to checking in patients and processing payments, there’s a lot for front-desk staff to do. And they must do it all while maintaining a welcoming atmosphere for both two and four-legged visitors. Well, AI technology is revolutionising […]