Insurance, AI & a Little Bit of Magic: Simplifying Veterinary Practice for the Next Decade – Episode 49

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe speaks with Garry Nelson of Wisentic Pets UK about how AI, automation and connected systems can radically simplify insurance, reduce admin, and improve life for veterinary teams and pet owners alike. Additional Guest Spotlights Show Notes Transcription […]

Four Themes Emerging from Recent Conversations Across the Veterinary Profession

Four Themes Emerging from Recent Conversations Across the Veterinary Profession Over recent episodes of the Modern Veterinary Practice Podcast, we’ve had the opportunity to speak with a range of clinicians, practice owners, and leaders from across the profession. While each conversation has been shaped by individual experience, background, and context, a number of shared themes […]

Culture, Care, and the Future of Veterinary Practice – Episode 48

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Join us this week as we dive into what it really means to design a veterinary practice around people – exploring culture, wellbeing, values, and how human-first leadership creates stronger teams, better leadership, and better care for patients and clients. Additional Guest […]

What About The People? Episode 47

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: This episode we deep dive with Ben Sweeney, exploring how veterinary practices can reduce tech fatigue and rebuild trust by implementing digital tools that support teams and strengthen client relationships – without sacrificing empathy. Additional Guest Spotlights Show Notes Transcription Jack Peploe: […]

The Hidden Costs of “Good Enough” Technology – Why 2026 Demands Better Systems

Part 2: The Hidden Costs of “Good Enough” Technology – Why 2026 Demands Better Systems Throughout 2025, one theme kept resurfacing at LVS and beyond: many practices are relying on technology that is… fine.Not broken. Not disastrous. Just good enough to get by. But “good enough” comes at a cost – one that’s often invisible […]

Not Just More Clients Smarter Marketing for Modern Vet Practices – Episode 46

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: This week we deep dive with Matt Madden into how veterinary practices can grow with clarity, attract the right clients, and build trust through ethical marketing, psychology-led communication, and smart use of technology. Additional Guest Spotlights Show Notes Transcription Jack Peploe: Coming […]

Inside Day 2 of the Modern Veterinary Practice Theatre

Inside Day 2 of the Modern Veterinary Practice Theatre The DNA of Tomorrow: Exploring What’s Next for the Veterinary Profession The future of veterinary care isn’t just on the horizon – it’s already unfolding. From evolving client expectations to the rapid advance of AI, the choices made today are shaping how practices will look, feel, […]

Inside Day 1 of the Modern Veterinary Practice Theatre

The future of veterinary care isn’t a distant idea – it’s being shaped right now, in every consult, every client interaction, and every team conversation. That’s the inspiration behind this year’s Modern Veterinary Practice Theatre theme: “Future of Veterinary: The Now and The Tomorrow.” Day One focuses on The Now – the realities, challenges, and […]

Futureproofing Practice Technology, AI & Avoiding Digital Regret | Episode 43

Episode 43 – Futureproofing Practice Technology, AI & Avoiding Digital Regret Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe is joined by Carly Clark, Product Leader at Covetrus, to discuss how smart automation, cloud technology, and practical AI – combined with a people-first approach – […]