Beyond the Consult Room Reimagining the Vet-Client-Pet Relationship | Episode 42
Episode 42 – Beyond the Consult Room Reimagining the Vet-Client-Pet Relationship Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe is joined by Jamie Crittall and Charlie Barton, co-founders of Boop Pet Record, to explore how digital innovation, data insight, and human behaviour are reshaping the […]
Client Communication in a Digital Age: Balancing Speed with Empathy
Client Communication in a Digital Age: Balancing Speed with Empathy Always On, Always Available? For today’s clients, convenience is king. They’re used to online bookings, real-time updates, and instant replies. In veterinary practice, this expectation shows up as: Technology has made all this possible – but it’s also reshaped what clients expect. Where the Pressure […]
