Veterinary Receptionists Are Drowning in Information – Here’s What Needs to Change
Veterinary Receptionists Are Drowning in Information – Here’s What Needs to Change Veterinary receptionists have always been at the centre of practice operations. But in today’s environment, their role has quietly become something much bigger. Between client communication, appointment bookings, clinical coordination, and digital systems, many reception teams are no longer just managing the front […]
Beyond the Rota: Leadership, Efficiency & Change Management in Modern Vet Practice – Episode 50
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe speaks with David McDonald, director of PureVet. This episode is a practical, thought-provoking conversation on how better leadership, smarter measurement, and thoughtful change management can build sustainable veterinary practices where people thrive. Additional Guest Spotlights Show Notes […]
Automation Isn’t Exciting – But It’s What Actually Makes Practices Work
Automation Isn’t Exciting – But It’s What Actually Makes Practices Work This article draws on themes discussed in a recent conversation with Carly Clark on the Modern Veterinary Practice podcast; you can find the episode here: Futureproofing Practice Technology, AI & Avoiding Digital Regret | Episode 43 – Veterinary IT Services There’s no shortage of […]
The Connected Practice: Integrating Systems, People, and Data for 2026 Success
Part 3: The Connected Practice: Integrating Systems, People, and Data for 2026 Success As veterinary practices head into 2026, one thing is clear: success isn’t just about adopting the latest tools- it’s about how systems, people, and data work together. A digitally connected practice streamlines workflows, reduces frustration, and allows your team to focus on […]
Preparing for 2026 – The Essential Technology & Operations Checklist for Veterinary Practices
Part 1: Preparing for 2026 – The Essential Technology & Operations Checklist for Veterinary Practices As we move towards 2026, one thing is clear: the practices performing well next year won’t necessarily be the ones who add the most technology – they’ll be the ones who make their systems work together. Across LVS this year, […]
Inside Day 1 of the Modern Veterinary Practice Theatre
The future of veterinary care isn’t a distant idea – it’s being shaped right now, in every consult, every client interaction, and every team conversation. That’s the inspiration behind this year’s Modern Veterinary Practice Theatre theme: “Future of Veterinary: The Now and The Tomorrow.” Day One focuses on The Now – the realities, challenges, and […]
Futureproofing Practice Technology, AI & Avoiding Digital Regret | Episode 43
Episode 43 – Futureproofing Practice Technology, AI & Avoiding Digital Regret Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe is joined by Carly Clark, Product Leader at Covetrus, to discuss how smart automation, cloud technology, and practical AI – combined with a people-first approach – […]
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice Technology is meant to make life easier – yet, in many veterinary practices, it’s quietly doing the opposite. Between logins, portals, booking systems, comms platforms, and endless alerts, teams are juggling more screens than ever. Introduce the concept of tool fatigue: when the […]
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices In today’s veterinary practices, teams are juggling more information than ever before. Between client messages, diagnostic results, digital bookings, and internal communications, the modern vet team is constantly in motion. Yet, this isn’t just a problem of “being busy” – it’s a symptom […]
