Inside Day 2 of the Modern Veterinary Practice Theatre
Inside Day 2 of the Modern Veterinary Practice Theatre The DNA of Tomorrow: Exploring What’s Next for the Veterinary Profession The future of veterinary care isn’t just on the horizon – it’s already unfolding. From evolving client expectations to the rapid advance of AI, the choices made today are shaping how practices will look, feel, […]
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice Technology is meant to make life easier – yet, in many veterinary practices, it’s quietly doing the opposite. Between logins, portals, booking systems, comms platforms, and endless alerts, teams are juggling more screens than ever. Introduce the concept of tool fatigue: when the […]
Beyond the Consult Room Reimagining the Vet-Client-Pet Relationship | Episode 42
Episode 42 – Beyond the Consult Room Reimagining the Vet-Client-Pet Relationship Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe is joined by Jamie Crittall and Charlie Barton, co-founders of Boop Pet Record, to explore how digital innovation, data insight, and human behaviour are reshaping the […]
Reducing Burnout in Veterinary Technicians: Where Technology Can Help
Reducing Burnout in Veterinary Technicians: Where Technology Can Help A recent Journal of the American Veterinary Medical Association study found that two-thirds of veterinary technicians (VTs) experienced at least one dimension of burnout, while only a third remained fully engaged. Key workplace factors – Workload, Reward, and Values – accounted for a significant portion of […]
Lessons Veterinary Practices Can Learn from Other Industries
Lessons Veterinary Practices Can Learn from Other Industries Veterinary practices face a unique juggling act – balancing clinical care, client expectations, and the pressures of running a busy business. But when it comes to operational efficiency, client experience, and team workflow, there’s no need to reinvent the wheel. Looking outside our industry can provide practical, […]
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices In today’s veterinary practices, teams are juggling more information than ever before. Between client messages, diagnostic results, digital bookings, and internal communications, the modern vet team is constantly in motion. Yet, this isn’t just a problem of “being busy” – it’s a symptom […]
Episode 39 – The Joy Prescription Technology, Culture, and Compassion
Episode 39 – The Joy Prescription Technology, Culture, and Compassion Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Veterinarian, practice owner, and tech leader Dr. Lauren Jones shares how technology, culture, and leadership can reduce burnout, recentre joy, and create more meaningful client and patient connections in veterinary practice. Additional […]
Transforming Your Veterinary Waiting Room: From Dead Time to Client Engagement
Transforming Your Veterinary Waiting Room: From Dead Time to Client Engagement For years, the waiting room has been seen as a holding area – somewhere clients sit impatiently, flick through old magazines, and hope their pet’s name is called soon. But it doesn’t have to be that way. Your waiting room can be more than […]
Empowering Your Veterinary Practice Team to Embrace Technology
Empowering Your Veterinary Practice Team to Embrace Technology Simply investing in technology isn’t enough. To truly unlock its potential, your entire team must feel confident, competent, and inspired to use it. As a veterinary practice owner, you have the power to cultivate a culture that encourages innovation and builds enthusiasm for new tools. But how […]
The True Cost of DIY IT in Veterinary Practices
The True Cost of DIY IT in Veterinary Practices When tech issues arise in practice, it’s tempting to find a workaround – fast. Whether it’s calling in someone’s partner who’s “good with computers,” grabbing a personal laptop to keep things moving, or relying on patchy home-grade devices, many practices turn to do-it-yourself fixes out of […]
