The Psychology of Practice: Rethinking Performance, Pressure & What Healthy Really Means – Episode 52

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe sits down with Jason Spendelow to unpack burnout in veterinary teams – and challenge the idea that resilience alone is enough to sustain performance. Additional Guest Spotlights Show Notes Transcription Jack Peploe: Coming up on modern veterinary […]

5 Signs Your Veterinary Practice Has Outgrown Its IT Setup

Technology plays a central role in modern veterinary practice – from managing appointments and clinical records to imaging, payments, and client communication. But as practices grow, the IT systems that once worked perfectly can begin to struggle. Many independent veterinary clinics continue using infrastructure designed for a much smaller team or lower patient volume. Over […]

Top 10 IT Mistakes Independent Veterinary Practices Make (And How to Avoid Them)

Independent veterinary practices rely heavily on technology – from PMS systems and imaging to payment processing and client communication. Yet many practices unknowingly operate with avoidable IT risks that affect performance, security, and long-term growth. Below are the 10 most common IT mistakes we see in UK independent veterinary practices – and what to do […]

Cloud vs On-Premise PMS for Veterinary Practices: Which Is Better in 2026?

For UK veterinary practices, choosing between a cloud-based PMS and an on-premise server is one of the most important IT decisions you’ll make. A cloud PMS typically reduces upfront infrastructure costs and simplifies scalability, while an on-premise server offers greater local control and independence from internet outages. For a 20–100 user practice, this decision affects […]

Why Transparency Matters for AI Diagnostic Tools in Veterinary Medicine

Why Transparency Matters for AI Diagnostic Tools in Veterinary Medicine Artificial intelligence is no longer confined to a single corner of veterinary medicine. AI-driven tools are now being used to support diagnostics, triage, imaging interpretation, workflow prioritisation, and clinical decision-making across a growing range of settings. As adoption accelerates, a fundamental question becomes increasingly difficult […]

Reducing Burnout in Veterinary Technicians: Where Technology Can Help

Reducing Burnout in Veterinary Technicians: Where Technology Can Help A recent Journal of the American Veterinary Medical Association study found that two-thirds of veterinary technicians (VTs) experienced at least one dimension of burnout, while only a third remained fully engaged. Key workplace factors – Workload, Reward, and Values – accounted for a significant portion of […]

Lessons Veterinary Practices Can Learn from Other Industries

Lessons Veterinary Practices Can Learn from Other Industries Veterinary practices face a unique juggling act – balancing clinical care, client expectations, and the pressures of running a busy business. But when it comes to operational efficiency, client experience, and team workflow, there’s no need to reinvent the wheel. Looking outside our industry can provide practical, […]

From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices

From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices In today’s veterinary practices, teams are juggling more information than ever before. Between client messages, diagnostic results, digital bookings, and internal communications, the modern vet team is constantly in motion. Yet, this isn’t just a problem of “being busy” – it’s a symptom […]