Part 4: Where You’re Going – Building a Digitally Confident Veterinary Team for 2026
Parts 1, 2 and 3 explored the gaps and challenges seen across 2025 – from workflow inefficiencies to missed opportunities with technology. Now, it’s time to look forward: how can practices ensure their teams are digitally confident and ready for 2026?
Digital confidence isn’t just about knowing software – it’s about skills, mindset, and culture.
1. Make Learning Part of the Routine
Technology evolves rapidly. Teams need ongoing opportunities to learn:
- Short, focused training sessions during quieter periods
- Peer-to-peer sharing of tips and best practices
- Encouraging experimentation with new tools in low-risk settings
Tip: Learning isn’t a one-off – it’s a continuous practice that reduces frustration and boosts confidence.
2. Align Tools with Real Workflows
Even the best software fails if it doesn’t match how your team actually works.
- Map current workflows before adopting new tools
- Involve all team members in testing or piloting software
- Adjust settings or integrations to reduce duplicate work
The goal: Technology that supports the team, not adds friction.
3. Build a Culture of Digital Empowerment
Confidence grows in an environment where:
- Questions are welcomed, not judged
- Mistakes with new tools are framed as learning opportunities
- Successes using tech are recognised
When teams feel psychologically safe, adoption is smoother, and benefits are realised faster.
4. Measure and Celebrate Progress
Set clear, realistic milestones:
- Reduction in time spent on repetitive tasks
- Increase in completed digital training modules
- Team-reported confidence in using systems
Celebrate wins to reinforce engagement and show that digital transformation is achievable.
Final Thought
2026 is less about chasing the latest technology and more about empowering teams to use it well. A digitally confident veterinary team improves workflow, patient care, and client experience – and gives your practice a sustainable edge.
By embedding training, aligning tools to workflows, fostering a supportive culture, and recognising progress, practices can enter 2026 with teams that are capable, confident, and future-ready.
