Trust, Tech & Time: Rethinking Practice Management Systems in Modern Veterinary Practice
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Dive into this episode to explore how trust in practice management systems shapes team efficiency, client confidence, and ultimately the quality of patient care. Additional Guest Spotlights Transcription Jack Peploe: Coming up on modern veterinary practice. Ellie Waldron: So when I used […]
Veterinary Receptionists Are Drowning in Information – Here’s What Needs to Change
Veterinary Receptionists Are Drowning in Information – Here’s What Needs to Change Veterinary receptionists have always been at the centre of practice operations. But in today’s environment, their role has quietly become something much bigger. Between client communication, appointment bookings, clinical coordination, and digital systems, many reception teams are no longer just managing the front […]
From Diagnosis to Prediction: The Future of Veterinary Medicine – Episode 53
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: A deep dive into how microRNA and AI are set to transform veterinary diagnostics, enabling a shift toward predictive, personalised care and better health outcomes. Additional Guest Spotlights Show Notes Transcription Jack Peploe: Coming up on Modern Veterinary Practice. Dr Eve Hanks: […]
What a Psychologically Healthy Practice Looks Like
In a recent episode of the Modern Veterinary Practice Podcast, we sit down with Jason Spendelow, a clinical psychologist and consultant specialising in workplace wellbeing within the veterinary profession. We explored burnout, performance pressure, and what it really takes to build veterinary practices where people can perform at their best without sacrificing their mental health. […]
The Psychology of Practice: Rethinking Performance, Pressure & What Healthy Really Means – Episode 52
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe sits down with Jason Spendelow to unpack burnout in veterinary teams – and challenge the idea that resilience alone is enough to sustain performance. Additional Guest Spotlights Show Notes Transcription Jack Peploe: Coming up on modern veterinary […]
Cybersecurity Hygiene for Veterinary Practices: Everyday Habits That Reduce Risk
Cybersecurity in veterinary practices is often thought of as a technical issue – firewalls, antivirus software, and IT providers. In reality, many security incidents start with everyday actions taken by staff. From opening emails to handling client data, small habits across the team can significantly reduce the risk of breaches, ransomware, and operational disruption. For […]
5 Signs Your Veterinary Practice Has Outgrown Its IT Setup
Technology plays a central role in modern veterinary practice – from managing appointments and clinical records to imaging, payments, and client communication. But as practices grow, the IT systems that once worked perfectly can begin to struggle. Many independent veterinary clinics continue using infrastructure designed for a much smaller team or lower patient volume. Over […]
From Survival Mode to Intentional Leadership: Building Culture That Sustains Teams in Veterinary Practice – Episode 51
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe sits down with Debbie Robinson, from Vetnetics. Veterinary leadership isn’t about control, it’s about intentionally shaping a culture that protects people, strengthens performance, and sustains the practice long term. Additional Guest Spotlights Show Notes Transcription Jack Peploe: […]
Top 10 IT Mistakes Independent Veterinary Practices Make (And How to Avoid Them)
Independent veterinary practices rely heavily on technology – from PMS systems and imaging to payment processing and client communication. Yet many practices unknowingly operate with avoidable IT risks that affect performance, security, and long-term growth. Below are the 10 most common IT mistakes we see in UK independent veterinary practices – and what to do […]
Cloud vs On-Premise PMS for Veterinary Practices: Which Is Better in 2026?
For UK veterinary practices, choosing between a cloud-based PMS and an on-premise server is one of the most important IT decisions you’ll make. A cloud PMS typically reduces upfront infrastructure costs and simplifies scalability, while an on-premise server offers greater local control and independence from internet outages. For a 20–100 user practice, this decision affects […]
