Listen first.
We start with a free consultation. No assumptions, no pitch deck, a conversation about your practice and what's hurting.
Veterinary IT Services · Est. 2004
When the technology stops,
When the technology stops,
the day stops with it.
We make sure it never does.
Keep scrolling
How we work
Remove the IT headaches.
Remove the IT headaches.
Focus on the practice.
Map the system.
A clear picture of every device, integration and risk in your practice, written in plain English, owned by you.
Quietly remove friction.
We fix the foundations: PMS, imaging, identity, cyber. Engineered to be robust. Monitored 24/7. Reviewed monthly.
Stay close.
Named engineers who know your practice. Quarterly Value Intelligence Reports tell you what changed and what's next.
Hear it from a practice
Don't take our word for it. Take theirs.
Independent practices, multi-site groups and referral hospitals trusting us with the technology that keeps the day running. Watch a two-minute story from a real practice manager, then book a thirty-minute conversation about yours.
We know veterinary practice
Every screen. Every cable. Every room.
From the reception PMS to the PACS server, the consult-room printer to the kennel CCTV, we engineer, monitor and look after the technology in every part of a practice. Click any numbered pin below to see what we install and manage in that room.
Vendor management
One number to call. Every time.
You know the script. The PMS is slow, the vendor says it's your broadband. The ISP says it's the computer. Your IT guy says it's the software. An hour gone, a queue building, and the problem hasn't moved an inch. Whether the technology is ours or not, we take that off you and work to a resolution.
The runaround.
1
Call the PMS vendor. They say it's the broadband.
2
Call the ISP. They say it's the computer.
3
Call your IT guy. They say it's the software vendor.
4
Back to the start, nothing fixed.
One call. We own it.
You call us. The Support Desk logs the ticket and triages it within minutes.
We coordinate. Direct lines to your PMS, imaging, ISP and software vendors. We sit on the conference call so you don't have to.
We own the resolution. Until the PMS is fast again, the printer prints, or the imaging routes, it's our ticket, not yours.
Written up afterwards. What broke, why, what we changed, what we'd recommend next.
Vendors we work with fluently
PMS
Provet Cloud
ezyVet
Lupa
RoboVet
Teleos
Vetlinkpro
Diagnostics
IDEXX
Antech
SmartFlow
Heska
Imaging & PACS
MedDream
Asteris
Sound Eklin
IMV imaging
Carestream
Cloud & identity
Microsoft 365
Entra ID
Azure
Google Workspace
Network & comms
BT & Openreach
Virgin Business
Ubiquiti
Cisco Meraki
3CX
Security & backup
SentinelOne
Datto
Veeam
Cyber Essentials Plus
Efficiency, over time
A line that goes up. And keeps going.
We don't just fix what's broken. Quarter after quarter, we measure the practice and find the next thing to improve.
+32%
Practice efficiency
over 24 months
over 24 months
AI-ready teamQ8 · today
Cyber baselineQ5 · 2025
Faster onboardingQ3 · 2024
UK coverage
One specialist team. One hundred practices.
From single-site independents to multi-site groups, we've supported veterinary teams across the UK for more than two decades. We know the technologies you use, the partners you rely on, and the rhythm of a clinical day.
22+Years in sector
100+UK practices
4,200+Verified reviews
Client stories
Hear it from the
View all stories
Hear it from the
practice teams.
Lizzie Threadingham & Alice Martin
· Small Animal
Martin & Manifold
Lizzie and Alice, two experienced vets, dreamed of building their own practice, a veterinary utopia. Technology was the worry. We helped them choose the right s
One cloud system Phones and all, in their words Ian Stroud · Small AnimalPet People Vet
Ian Stroud founded Pet People as his most ambitious project yet. We planned the technology from the ground up before opening, so it worked from day one, and fou
Day one Systems worked from opening day Ben Wright · Small AnimalRiverport Vets
Ben Wright and his team opened Riverport Vets in St Ives as self-confessed IT novices, with a big aspiration and a tight budget. They saw Jack speak at the Lond
Hands-off Runs in the background, as he wanted Rajesh Patel · Small AnimalVermont Veterinary Surgery
Rajesh Patel was opening a brand-new practice in Virginia Water. He approached us at a vet show expecting a quote, and got a complete, ground-up plan that cover
A plan, not a quote Everything covered before opening Lorraine WrightVet Dynamics
Vet Dynamics, a training and development company for veterinary practices, went fully remote and closed their office. We streamlined how this data-heavy team wo
One click Files on the desktop, no VPN Natalie Morris · Small AnimalMalthouse Vets
Malthouse Vets found us by accident, a misdialled phone call, then decided they didn't need IT support. It turned out they did. Now the support, the on-site rev
Day one Hands-on support from go-live
Ready for the modern world
Your team, battle-ready.
Two training programmes shipped with every managed engagement, built specifically for veterinary teams. Hover the highlights below to see what they actually teach.
An interactive escape room, for cyber training.
Real veterinary phishing scenarios. The team unlocks each room by finding what's wrong. Hover the highlights below to see how they learn to spot a fake.
Fromprovet-cloud-billing@notify-cloud.ioSuspicious domain, not provetcloud.com
SubjectURGENT: Account suspended in 24hManufactured urgency
Reply-tobilling@accounts-mail.xyz
Dear CustomerNo personal name, mass-sent,
Our system detected an issue with your practice billing. Please click here to verifyHover URL: bit.ly/3xj4, not provet within 24 hours or your account will be suspended.
Regards,
Provet Support Team
4 red flags identified
Locked · 4 / 4 spotted
A practical AI fluency programme for the practice.
Short modules covering how to use AI safely, from drafting client comms to summarising clinical notes. Watch a real workflow happen below.
VET
Summarise the consult for the discharge note: Spaniel, 6yr, presented with mild lameness left hindlimb. Examined, stifle slight effusion, draw test +ve, normal hips. Started carprofen 4mg/kg BID, rest 2/52, recheck.
Discharge summary
Practice-safe
No identifiers leave
UK GDPR
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Independently verified · Simplesat
Customers had to invent
Customers had to invent
the word “great”.
We added a "great" option to our feedback form because customers felt that "good" didn't give enough credit to the level of service they receive from our engineers. Every score is from a real client, after a real ticket, on an independent platform.
97.6%Live satisfaction
4,200+Verified responses
< 4minFirst response
A+
97.6%
CSAT · last 12 months
Great88%
Good9.6%
Okay2%
Bad0.4%
Let's talk
Let's make your practice technology-light.
Talk to a local veterinary technology specialist. We'll listen to what's frustrating and tell you the three things we'd change first.
Or email hello@veterinaryit.services