Communication during a pandemic
In March this year everything changed, we went into a nationwide lockdown and the veterinary profession, along with everyone else had to make adjustments to the way in which we work, live and communicate with those around us. This has continued later int he year at the begining of November the nation goes into lockdown […]
5 Ways To Simplify Daily Tasks
Sometimes we get caught up in the day to day rushing around, completing mundane tasks and getting the job done. The things that we do every day often become part of a routine, so when examining what we can do to simplify daily tasks and improve efficiencies it can be hard to see where changes […]
Remote Working: Getting the Basics Right for your Practice
Has the announcement of another national lockdown got you thinking about remote working for your practice? The government announcement on 5th November was not entirely surprising, businesses across the UK were once again asked to adapt the way that they work to keep their employees and the wider community safe. But for many Veterinary […]
How to Improve Your Client Journey With Tech You Already Have
The ultimate guide to using technology to help improve your customer experience and add value for your clients.
‘Beware Of Hackers’ On-demand Webinar
Learn from certified ethical hacker and veterinary IT expert Jack Peploe how to arm yourself against hackers and fraudsters who are taking advantage of the current climate.
Cloud Vs Server: How to make the best decision for your practice
We consider IT infrastructure to be a fundamental pillar at the core of the success of any veterinary practice. Technology has permeated in to almost every aspect of veterinary medicine. Your PMS is used for charting, organising your schedule, providing treatment plans as well as billing and communicating with your clients. You use technology to […]
Remote Working Made Easy
Learn how you can still utilise your team in an effective manor whilst reducing the need to have them onsite, with secure remote access to your PMS and the ability to handle calls form outside your practice.
Curbside Service: a new way of working, and a new tool to help!
The UK has lived through two lockdowns so far and businesses across the nation have been impacted, whether they’ve been forced to stop working or have found a way to adapt. Those of you in the Veterinary industry needed to move fast for the first lockdown to establish a way of working that ensure continued […]
Choosing a Vet: Improving your Client Journey Pt 1
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual […]
Picking a phone system for your Veterinary Practice
Communication is key for the success of your veterinary practice. Making sure that there is always somebody available to take an emergency call from a distressed pet owner, that your vets are contactable during the day, that your clients are receiving regular updates and that you have an phone system that works for you and […]
