Vet Dynamics IT Transformation

Last year, we have had the immense pleasure of working with independent vet consultants Vet Dynamics on improving their IT infrastructure. Vet Dynamics offers a comprehensive range of business education, analytical and consultancy services for independent veterinary practices. Operating globally, from one-day events to full membership programmes, Vet Dynamics gives vets the tools and the […]

The Ultimate Telemedicine Comparison Guide

We have listed the platforms available and highlighted their key features so you can make an informed decision and pick the Telemedicine solution that is best for YOUR practice.

5 Technical Considerations When Choosing Diagnostic Equipment

First things first, I’d like to clarify that we are not vets, and we definitely aren’t experts in diagnostic veterinary equipment. But we are experts in technical systems, IT infrastructure and the ecosystem within which you need all of your technology (including diagnostic equipment) to work. For the past 15 years we have worked alongside […]

Why Your Practice Website Needs an SSL Certificate

Something we talk about quite a lot is cyber security! And yes, I’m afraid that this article will be no different. The introduction of the General Data Protection Regulation in May 2018 signalled a new age in data security. The internet had become a bit of a murky place, where you date was being collected, […]

WhatsApp privacy changes and what it means for your practice

We’ve had quite a few questions from Practices we work with asking about the upcoming Privacy changes that’s WhatsApp is planning and what this means for their business. There’s been a lot on the news regarding these privacy changes which some believe to increase informational and personal data sharing between WhatsApp and Facebook, which has […]

13 Areas to Consider when Choosing your PMS

Your practice management software is the centre of your practice and daily tasks. Onboarding clients, managing work as it progresses and organising everything from client details, deadlines and emails – every member of your team will work with your PMS every day. This is why your PMS is undoubtedly the most important technological investment you […]

How Ready Ping Works

Ready Ping is a simple, COVID safe, app-free solution for client check in that won’t monopolize your phone lines. It is a true curbside service which will work on all modern mobile devices just by ‘checking in’ on a simple website via a link you can add to your appointment text reminders.  

Preventative Health Questionnaires: Improving your Client Journey Pt 2

When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual consultation […]

Introducing The Modern Veterinary Practice Podcast

Yes, you read that right, we’ve started a podcast! The Modern Veterinary Practice Podcast is a 360 degree examination of how to run a successful modern veterinary practice focusing on profit, keeping your staff happy and delivering exceptional patient care. In these 20 minute episodes we tackle topics you may have thought about but don’t […]