Cloud Vs Server: How to make the best decision for your practice
We consider IT infrastructure to be a fundamental pillar at the core of the success of any veterinary practice. Technology has permeated in to almost every aspect of veterinary medicine. Your PMS is used for charting, organising your schedule, providing treatment plans as well as billing and communicating with your clients. You use technology to […]
Remote Working Made Easy
Learn how you can still utilise your team in an effective manor whilst reducing the need to have them onsite, with secure remote access to your PMS and the ability to handle calls form outside your practice.
Why Your Practice Website Needs an SSL Certificate
Something we talk about quite a lot is cyber security! And yes, I’m afraid that this article will be no different. The introduction of the General Data Protection Regulation in May 2018 signalled a new age in data security. The internet had become a bit of a murky place, where you date was being collected, […]
Picking a phone system for your Veterinary Practice
Communication is key for the success of your veterinary practice. Making sure that there is always somebody available to take an emergency call from a distressed pet owner, that your vets are contactable during the day, that your clients are receiving regular updates and that you have an phone system that works for you and […]
Choosing a Vet: Improving your Client Journey Pt 1
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual […]
Curbside Service: a new way of working, and a new tool to help!
The UK has lived through two lockdowns so far and businesses across the nation have been impacted, whether they’ve been forced to stop working or have found a way to adapt. Those of you in the Veterinary industry needed to move fast for the first lockdown to establish a way of working that ensure continued […]
Social Media – What to Post and When
The statistics on social media engagement are almost unbelieve. Its estimated that Facebook has 2,375 million monthly users, Instagram has 1,000 million and Twitter 330m. Its staggering. No matter how you feel about social media, it’s a necessary marketing tool for your practice. Whether you are a small independent practice, have multiple sites, or are […]
Episode 2 | How to Step Up your Marketing Game and Take on Dr Google
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode Have you been thinking about updating your marketing strategy? Struggling with consistent, systematic marketing because your day to day tasks are getting the way? If the answer […]
Microsoft Exchange Hack: What Vets Need to Know
Last week Microsoft announced that there has been an attack on their widely used Exchange email service which has affected thousands of businesses worldwide. (Exchange is an on-premise email system made by Microsoft and very popular amongst businesses who use it to send and receive emails). What Happened Official statements from Microsoft suggest that this […]
How to Choose your PMS: A Step by Step Guide
The ‘must have’ guide with 16 essential steps you need to consider when choosing a new PMS if you want to make the best decision for your practice.
