Pet Parent Anxiety

Managing Pet Parent Anxiety at Your Veterinary Office Nearly every pet parent experiences some level of anxiety when dropping off their beloved furry friend at the vet. It only makes sense for this to happen considering most pet owners do not know the entirety of how their pet is treated while at your veterinary practice. […]

Is Your Veterinary Practice GDPR Compliant?

At a veterinary practice, keeping clients safe extends beyond providing the best care for their pets while at your practice. Veterinarians also need to help pet parents better care for their pets at home by teaching clients best practices for day-to-day pet care. However, nowadays clients need to provide a significant amount of personal information […]

Process of Integration for Your PMS

Assessing the Process of Integration for Your Practice Management System   Your veterinary practice’s Practice Management System plays a key role in the day-to-day operations of your business. It can help streamline efficiencies, reduce billing errors, and improve communication. But, integrating a Practice Management System at your practice can seem daunting. Between finding where it […]

6 IT Foundations Every Practice Needs

IT for Veterinary Practices: 6 IT Foundations Every Practice Needs In today’s fast-paced digital world, veterinary practices must build a solid IT foundation. Every practice in today’s world needs IT to provide the best possible care for patients and operate efficiently. From maintaining accurate patient records to streamlining communication with clients, IT plays a vital […]

7 Ways to Protect your Veterinary Practice from Cyber Attacks

Cyber security. It’s not exactly the sexiest subject, and as a Vet or Practice Manager its probably not your specific area of expertise. It might even be a little bit intimidating. We get asked a lot about how to protect veterinary practices from cyber attacks, so we’ve put together a list of the top 7 […]

8 Ways to Create Great First Impressions

First Impressions Matter: 8 Ways Veterinary Practices Can Create Great First Impressions Pet owners love their pets and want the best for them. Creating great first impressions can significantly impact whether a person trusts a veterinary clinic with the health and safety of their furry family member. A veterinary clinic should never lose sight of […]

Upgrade: the risk old equipment poses to your veterinary practice

You’ve got a staggering amount of equipment in your veterinary practice; Ultrasounds, digital x-ray imaging, IV pumps, anaesthesia machines, sterilizers, MRI equipment and defibrillators (the list just goes on and on). The likelihood is that when you read the word ‘equipment’ your mind jumped to these examples before you even saw the list.   If any of these is in desperate need of […]

How to protect your Practice from internet outage.

Has your practice ever experienced an internet outage? It’s more common than you would think, and we’ve seen pretty much every variant of causes; local and carrier equipment failure, damage to the local exchange, billing issues, lines being cut by a rogue engineer, interference from local building work and believe it or not, we even […]

Top 5 Ways Hackers Access your Veterinary Practice

“How did the hacker even get into my practice systems?” It’s a question we get asked a lot. Most owners or practice managers don’t think that their practice would ever be a target, so cyber security is never really on their radar. This, coupled with the huge amount of data and emotive nature of the […]

New Wells Veterinary Practice

Shepton Vets, a well-established but fast growing veterinary practice, realised there was a significant demand for small animal services within the region of Wells. It was therefore decided that a new state of the art facility was to be built. From the subset Shepton Vets required the new site to: Have adequate connectivity to support […]