Picking a phone system for your Veterinary Practice
Communication is key for the success of your veterinary practice. Making sure that there is always somebody available to take an emergency call from a distressed pet owner, that your vets are contactable during the day, that your clients are receiving regular updates and that you have an phone system that works for you and […]
Choosing a Vet: Improving your Client Journey Pt 1
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual […]
Curbside Service: a new way of working, and a new tool to help!
The UK has lived through two lockdowns so far and businesses across the nation have been impacted, whether they’ve been forced to stop working or have found a way to adapt. Those of you in the Veterinary industry needed to move fast for the first lockdown to establish a way of working that ensure continued […]
Cloud Vs Server: How to make the best decision for your practice
We consider IT infrastructure to be a fundamental pillar at the core of the success of any veterinary practice. Technology has permeated in to almost every aspect of veterinary medicine. Your PMS is used for charting, organising your schedule, providing treatment plans as well as billing and communicating with your clients. You use technology to […]
Remote Working: Getting the Basics Right for your Practice
Has the announcement of another national lockdown got you thinking about remote working for your practice? The government announcement on 5th November was not entirely surprising, businesses across the UK were once again asked to adapt the way that they work to keep their employees and the wider community safe. But for many Veterinary […]
5 Ways To Simplify Daily Tasks
Sometimes we get caught up in the day to day rushing around, completing mundane tasks and getting the job done. The things that we do every day often become part of a routine, so when examining what we can do to simplify daily tasks and improve efficiencies it can be hard to see where changes […]
Multi-Factor Authentication: Everything Practice Managers Need to Know
Over the past 10 years, veterinary practices have become increasingly dependent on cloud-based services. Whether a foundational part of their IT infrastructure or as part of specific tool it is now almost impossible to find a practice that does not make use of cloud technology. The changes in the way a lot of practices are […]
Super Deduction: Investing in your Veterinary Practice
Rishi Sunak announced the budget a couple of weeks ago and if you blinked you might have missed a very important detail. Super Deduction! In a nutshell, the super-deduction tax break means that you can claim 130 per cent of what you spend on equipment for your business against taxable profits! So how does […]
Getting More Reviews and Feedback
Some of the most powerful marketing tools you can utilize for your veterinary practice are reviews and feedback. Many of the practices that we work with are at a loss as to how to even GET feedback and reviews, let alone how to really make the most of them. So, we thought we’d write a […]
Social Media – What to Post and When
The statistics on social media engagement are almost unbelieve. Its estimated that Facebook has 2,375 million monthly users, Instagram has 1,000 million and Twitter 330m. Its staggering. No matter how you feel about social media, it’s a necessary marketing tool for your practice. Whether you are a small independent practice, have multiple sites, or are […]
