Which is best for your veterinary practice: Apple Mac or Microsoft Windows PC?
It’s a debate that’s been raging for decades now: Which is better Apple Mac or Microsoft Windows PC? It’s a polarising question and the likelihood is that you will get a different opinion from everyone that you ask. When it comes to picking computers for your veterinary practice you might be asking yourself this question. […]
Boost Client Engagement with a Social Media Scheduling Tool
The key to building a long lasting engaged community on social media is consistency. There is no point sporadically going on a social media frenzy for this effort to then drop off again, this won’t encourage your clients to engage with you on a regular basis which make it harder to create a lasting relationship […]
Arriving and Waiting: Improving your Client Journey Pt 3
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual consultation […]
Practice Manager FAQs: How We Work With Your Practice
More frequently than ever before, we’re receiving calls and enquiries from practices like yours, who are unhappy with their current IT partner or service provider. And from these many calls, we’ve noticed a trend. A lot of practice owners and managers like you want more. More than you’re currently being provided when it comes to […]
The Power of Educating Pet Owners
We’ve heard it said quite a few times that Pet owners are often the hardest part of the job. As you are delivering critical care to their pets it is of upmost importance that they understand what is wrong with their pet, how you intend to treat it and how much it will cost (this […]
Computer Price Guide for your Veterinary Practice
Budgeting for IT equipment can be a struggle. The problem is that there is such a huge amount to choose from with a drastic spectrum of price points. Typically, with the Veterinary Practices we work with we always try to establish the purpose for what they plan to use the device and how they will […]
Do I Need To Backup My Cloud?
Considering how much we all depend on the cloud, it’s surprising how little we know or understand about protecting the information we store on it. The cloud is great, the ease of having all your information in one place, you can find anything you have stored instantly from emails, photos, to general notes and passwords. […]
The Malware Threats Vets Should Worry About
It was so much simpler when we were growing up. If you borrowed a floppy disc from a friend and popped it into your computer, you ran the risk of catching a computer virus. The answer to this risk was simple: Most people installed antivirus software that protected their computers for them. And that was […]
The Future for Telemedicine in your Veterinary Practice
On 16th March 2020 our prime minister announced, “now is the time for everyone to stop non-essential contact and travel”. Overnight veterinary practices had to continue as an essential line of work whilst following the guidance. This meant, only emergency appointments and surgeries, no more check-ups and general well being appointments, but what if you […]
Including All Consultations in Pet Health Plans
Most veterinary practices offer some sort of veterinary health plan for their clients. But there is a lot of variation across the UK of what is included as part of these. We all know that a pet health plan should be straight forward for your customers so when considering what plan should consist of you […]
