Empowering Your Veterinary Practice Team to Embrace Technology
Empowering Your Veterinary Practice Team to Embrace Technology Simply investing in technology isn’t enough. To truly unlock its potential, your entire team must feel confident, competent, and inspired to use it. As a veterinary practice owner, you have the power to cultivate a culture that encourages innovation and builds enthusiasm for new tools. But how […]
From Front Desk to First Responder
From Front Desk to First Responder Reception teams aren’t just greeting clients – they’re managing expectations, juggling priorities, and often making split-second decisions in high-pressure situations. The modern receptionist needs to: This isn’t basic admin – it’s frontline coordination. The Digital Evolution: More Than Just Phones and Forms As practices shift to paperless systems and […]
The True Cost of DIY IT in Veterinary Practices
The True Cost of DIY IT in Veterinary Practices When tech issues arise in practice, it’s tempting to find a workaround – fast. Whether it’s calling in someone’s partner who’s “good with computers,” grabbing a personal laptop to keep things moving, or relying on patchy home-grade devices, many practices turn to do-it-yourself fixes out of […]
Tech Triage: How to Spot Urgent vs. Important IT Issues in Your Practice
Tech Triage: How to Spot Urgent vs. Important IT Issues in Your Practice In a busy veterinary practice, it’s tempting to treat every IT hiccup as a full-blown emergency. But not all tech issues are created equal – and learning to tell the difference between what’s urgent and what’s simply important can save you time, […]
Why Do We Keep Having the Same Tech Problems?
Why Do We Keep Having the Same Tech Problems? You’ve upgraded your systems. You’ve invested in new tools. But your team is still saying: So… why do the same IT problems keep cropping up? Short answer: It’s not just about the tech. It’s about how you’re planning, prioritising, and leading through it. 1. You’re Treating […]
What Does ‘Future-Proof’ Actually Mean in Veterinary Tech?
What Does ‘Future-Proof’ Actually Mean in Veterinary Tech? “Future-proofing” gets thrown around a lot, especially in the fast-moving world of veterinary technology. But beyond the buzzword, what does it really mean for your practice? Here’s the truth: future-proofing isn’t about investing in the flashiest tools or chasing trends. It’s about making smart, intentional decisions that […]
Let’s Play a Game: 1 Point for Every Time You’ve Heard One of These This Week…
Let’s Play a Game: 1 Point for Every Time You’ve Heard One of These This Week… You know the drill:The printer’s disconnected (again), the Wi-Fi’s patchy in consult room 2, and someone’s lost their notes because “the system kicked them out.” Here’s the game:You get 1 point for every phrase you or your team have […]
Build for Today, Plan for Tomorrow: 5 IT Moves Growing Practices Shouldn’t Delay
Build for Today, Plan for Tomorrow: 5 IT Moves Growing Practices Shouldn’t Delay In the early days of running a veterinary practice, it’s easy to make IT decisions based on what’s quick, convenient, or affordable at the time. But as your practice grows, those “good enough for now” solutions can quietly become your biggest roadblocks […]
The Real Price of Inaction: What Poor IT Decisions Cost Veterinary Practices
The Real Price of Inaction: What Poor IT Decisions Cost Veterinary Practices IntroductionWhether you’re starting your first clinic, growing a group, or simply trying to keep pace with demand, one truth applies to all veterinary practices: the wrong tech decisions (or no decision at all) will eventually cost you. At BVA Live, Jack Peploe joined […]
The Hidden Costs of Outdated Tech in Veterinary Practices
The Hidden Costs of Outdated Tech in Veterinary Practices When we talk about running a thriving veterinary practice, the focus often lands on people: teamwork, culture, communication. But quietly sitting in the background – often overlooked – is the technology that holds everything together. And when that tech is outdated or inefficient? It starts to […]
