WhatsApp privacy changes and what it means for your practice
We’ve had quite a few questions from Practices we work with asking about the upcoming Privacy changes that’s WhatsApp is planning and what this means for their business. There’s been a lot on the news regarding these privacy changes which some believe to increase informational and personal data sharing between WhatsApp and Facebook, which has […]
13 Areas to Consider when Choosing your PMS
Your practice management software is the centre of your practice and daily tasks. Onboarding clients, managing work as it progresses and organising everything from client details, deadlines and emails – every member of your team will work with your PMS every day. This is why your PMS is undoubtedly the most important technological investment you […]
Ready Ping: contactless check in for your clients
Ready Ping is the check in solution that keeps your Veterinary Practice safe and running efficiently. Most importantly, it frees your phone lines from clients who are waiting outside!
How Ready Ping Works
Ready Ping is a simple, COVID safe, app-free solution for client check in that won’t monopolize your phone lines. It is a true curbside service which will work on all modern mobile devices just by ‘checking in’ on a simple website via a link you can add to your appointment text reminders.
Preventative Health Questionnaires: Improving your Client Journey Pt 2
When was the last time you stopped to consider how to improve your client journey? Your client’s experience with your veterinary practice starts from the moment they begin researching local vets and continues long after they leave your practice after their first visit. Along this journey there are multiple touchpoints outside of an actual consultation […]
Introducing The Modern Veterinary Practice Podcast
Yes, you read that right, we’ve started a podcast! The Modern Veterinary Practice Podcast is a 360 degree examination of how to run a successful modern veterinary practice focusing on profit, keeping your staff happy and delivering exceptional patient care. In these 20 minute episodes we tackle topics you may have thought about but don’t […]
Episode 1 | Examining The Evolution of the Veterinary Client Journey
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode Are you struggling to connect with your clients? Are millennials becoming the fastest growing demographic at your veterinary practice? If the answer to either of these is […]
Social Media – What to Post and When
The statistics on social media engagement are almost unbelieve. Its estimated that Facebook has 2,375 million monthly users, Instagram has 1,000 million and Twitter 330m. Its staggering. No matter how you feel about social media, it’s a necessary marketing tool for your practice. Whether you are a small independent practice, have multiple sites, or are […]
Getting More Reviews and Feedback
Some of the most powerful marketing tools you can utilize for your veterinary practice are reviews and feedback. Many of the practices that we work with are at a loss as to how to even GET feedback and reviews, let alone how to really make the most of them. So, we thought we’d write a […]
Episode 2 | How to Step Up your Marketing Game and Take on Dr Google
Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode Have you been thinking about updating your marketing strategy? Struggling with consistent, systematic marketing because your day to day tasks are getting the way? If the answer […]
