Answering Client Questions
We’ve been talking to quite a few of our clients over the past year or so about how powerful a “They Ask You Answer” marketing strategy could be for Veterinary Practices, which is why we were so excited to be given the opportunity to host Web Marketing Guru Marcus Sheridan on our Modern Veterinary Practice […]
The Ultimate Secret to Keeping Your Practice Data Safe
As business IT professionals, we’ve seen some things. Things that would horrify you. Things you would never want to encounter in your own organisation. We’re talking security breaches, data theft and file corruption. That have brought entire veterinary practices to their knees. This is something that you – as the practice owner or manager – really […]
Explaining our Onboarding Process
Working with an IT partner for the first time or even switching IT support companies can seem like a daunting undertaking for someone as busy as you. Running a Veterinary Practice is no mean feat, dealing with the business, juggling suppliers and managing staff, all whilst being a practicing vet is a tall order. So, […]
No-Shows: How to eliminate them at your veterinary practice
Your phones are ringing constantly, your diaries full to busting with consultations, and new clients are trying to register every day. Veterinary practices are struggling to fit in appointments, so the last thing you need is in a busy day is for your clients to simply just not turn up. Not only is this increasingly […]
London Vet Show welcomes first ever ethical hacker as Cyber Chief warns Ransomware poses the “most immediate danger to UK businesses”
Certified ethical hacker and Veterinary IT Expert Jack Peploe will be running a session in the Business Theatre at 09.30-10.20 on 11th November at the 2021 London Vet Show about the importance of IT basics and cyber security for UK veterinary practices. It really is the perfect storm out there for cyber-crime. In the month […]
How to prevent your practice from becoming a victim of ransomware
If you’ve heard of it, you may have put two and two together. And figured out that ransomware is a form of malware (malicious software) that holds your practice to ransom. Cyber criminals take control of your patient files, images, and any other data that’s important to you. They encrypt it, and deny you access […]
Will Your Veterinary Practice Ever Accept Cryptocurrency?
Since cryptocurrency gets built on peer-to-peer (P2P) technology, it is decentralised. It is neither regulated nor supported by any government or central bank. Without the assistance of a third-party payment processor, buyers send money directly to suppliers. As a payment method, Cryptocurrency is still a long way off. Veterinary practices may find cryptocurrency volatility a […]
Technology for the Mind: Five Types of Technology to Help Alleviate Stress
Veterinarians have a lot to look forward to in their work. Caring for animals, though, can be both physically and mentally demanding. Several studies have shown that veterinary workers have significant depression, stress, and anxiety levels. Three to four times as many veterinary surgeons in the United Kingdom commit suicide as the overall population. Suicide […]
Online Booking Systems: Do They Make a Difference?
In recent years, demand for veterinary consultations has increased, and the onslaught of the pandemic has further intensified this trend. Fortunately, advancements in technology ensure it is no longer necessary for patrons to be physically present to obtain an appointment; online scheduling takes care of that. Clients expect a flawless online experience when visiting a […]
Staff Retention in Veterinary Medicine
The onslaught of the COVID-19 pandemic has had various effects on the world. One of these effects is an upsurge in pet ownership in 2020 and 2021. The result has increased demand for appointments, surgeries, emergencies, and urgent care. Plus, it will increase the amount of time required to service customers. Even though there are […]
