All articles.
Working notes from inside UK veterinary practice IT, cyber, AI, PIMS switches, vendor management, strategy. No clickbait. No re-spun press releases. Written by the team who answer the phones at 8:55 on a Monday morning.
Why Your Veterinary PMS Isn't Always Working the Way You Need It To
Most practices feel they're working around their PMS rather than with it. The fix is rarely a new system, it's how the existing one is configured and used.
Veterinary Receptionists Are Drowning in Information – Here's What Needs to Change
Reception teams have quietly become the information hub of the whole practice. The answer isn't more staff, it's better systems wrapped around the people you have.
What a Psychologically Healthy Practice Looks Like
Burnout in veterinary practice is treated as an individual problem when it's overwhelmingly an environmental one. Clinical psychologist Jason Spendelow on what to fix.
Cybersecurity Hygiene for Veterinary Practices: Everyday Habits That Reduce Risk
Most cyber incidents in veterinary practice start with everyday actions, not technical failures. The habits that matter, and how to embed them across the team.
5 Signs Your Veterinary Practice Has Outgrown Its IT Setup
The infrastructure built for a smaller team rarely scales quietly. Five practical warning signs that your practice has outgrown its current IT, and what to do next.
Top 10 IT Mistakes Independent Veterinary Practices Make (And How to Avoid Them)
Ten avoidable IT mistakes that quietly hold independent practices back, from reactive support to consumer routers to no downtime protocol, and the structured fix for each.
Cloud vs On-Premise PMS for Veterinary Practices: Which Is Better in 2026?
An eight-factor framework for choosing between cloud and on-premise PMS infrastructure, cost, resilience, GDPR exposure, scalability and the connectivity reality of UK practices.
Cybersecurity for UK Veterinary Practices: What Are the Real Risks in 2026?
The five cyber threats UK veterinary practices actually face in 2026, the GDPR exposure that comes with them, and a five-layer model for proportionate defence.
Why Transparency Matters for AI Diagnostic Tools in Veterinary Medicine
AI diagnostic tools are arriving fast, but performance data rarely is. Why condition-level transparency should be the baseline expectation in veterinary AI.
Automation Isn't Exciting – But It's What Actually Makes Practices Work
AI gets the headlines; automation gets the results. Where unglamorous workflow design quietly returns hours per week to veterinary teams, and where AI fits around it.
Four Themes Emerging from Recent Conversations Across the Veterinary Profession
Four recurring patterns from recent Modern Veterinary Practice Podcast episodes, culture, burnout, the consult room and visible leadership.
Where You're Going – Building a Digitally Confident Veterinary Team for 2026
Part 4 of the 2026-readiness series, turning software access into genuine team confidence through routine learning, workflow fit and a culture that rewards trying.
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