Hosted by Jack Peploe. Bi-weekly conversations with practice owners, clinicians and leaders about running a modern veterinary business, the technology, the people, the rhythm of a clinical day.
Pulled live from the Modern Veterinary Practice feed.
In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by Ellie Waldron (RVN and Customer Product Consultant Manager at MWI) and Ryan Norton (Head of Product at Merlin) to explore one of the most overlooked drivers of practice success: trust in technology.From the unseen role of practice manag
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In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by Dr. Eve Hanks - veterinarian, clinical pathologist, and CEO of MyRNA Diagnostics. They explore how cutting-edge science, including microRNA and AI, is set to transform veterinary diagnostics, moving the industry from reactive care to pr
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This episode of the Modern Veterinary Practice Podcast explores the realities of burnout, performance pressure, and workplace wellbeing in the veterinary profession. Clinical psychologist Jason Spendelow shares why burnout is not just an individual issue but a systemic one, and introduces a practical framework for buil
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In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by Debbie Robinson, founder of Vetnetics, to explore what real leadership looks like in today’s veterinary profession.Together they unpack why culture is not a “soft” concept but a core business strategy, how gossip and exclusion silently
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What if the real key to sustainability in veterinary practice isn’t working harder - but working smarter?In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by veterinary surgeon and VetSource UK lead, David McDonald. From clinical practice to corporate leadership and tech innovation, David
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Insurance is often seen as a necessary evil in veterinary practice – complex, slow, and admin-heavy. But what if it didn’t have to be that way?In this episode of Modern Veterinary Practice, host Jack Peploe is joined by Garry Nelson, Managing Director of Wisentic Pets UK. Drawing on decades of experience across insuran
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In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by Ian Stroud and Francesca Verney, co-founders of Pet People Vets, to explore what “human-first” veterinary care looks like in reality. From intentionally designing culture and recruiting for values, to preventing burnout, fostering innov
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Veterinary technology is everywhere - so why do so many teams feel more stretched than supported? Recorded live at London Vet Show, host Jack Peploe is joined by Ben Sweeney (founder of Vidivet) to unpack tech saturation, burnout, and the gap between what tools promise and what practices actually experience. They explo
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In this episode of The Modern Veterinary Practice Podcast, Jack Peploe welcomes marketing strategist Matt Madden of Heedly to explore how veterinary clinics can shift from chasing volume to attracting the right clients. Matt shares insights from global brands like L’Oréal and Virgin, breaking down why clear messaging,
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In this moving episode, Jack Peploe speaks with Alice Hendy, MBE, founder of Ripple Suicide Prevention, about transforming tragedy into global impact. Alice shares the story behind R;pple, a digital tool that interrupts harmful online searches and redirects people toward immediate, compassionate support. Together they
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Veterinary surgeon-turned-executive coach Dr. Libby Kemkaran-Thompson joins host Jack Peploe to unpack the neuroscience behind behaviour, stress and fulfilment at work. We explore why 95% of what we do is driven by the subconscious, how to interrupt fight-or-flight in the consult room and beyond, and why great leadersh
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Automation isn’t glamorous - but done right, it frees vet teams to do their best work. In this episode, Jack Peploe talks with Carly Clark, Product Leader at Covetrus, about what really future-proofs a veterinary practice: scalable cloud infrastructure, thoughtful integrations, and people-first workflows. Carly shares
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How is technology reshaping the way vets connect with clients and their pets? In this episode, Jack Peploe speaks with Jamie Crittall and Charlie Barton, co-founders of Boop Pet Record, about how digital innovation is redefining trust, communication, and pet care delivery. Together they explore what Gen Z’s arrival as
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In this episode of Modern Veterinary Practice, Jack Peploe is joined by Dr. Paul Manktelow , Chief Vet at Blue Cross, and Dr. Alison Thomas, Head of Veterinary Standards at Blue Cross, to explore what veterinary care looks like when it is designed around purpose, pragmatism, and accessibility rather than profit. Togeth
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What does “success” in veterinary medicine really look like - and how do we redefine it for a new generation of professionals? In this episode of Modern Veterinary Practice, Jack Peploe is joined by veterinarian-turned-performance coach Adrian Nelson-Pratt for a powerful conversation about identity, burnout, and the ro
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What if technology could actually give back time in the exam room instead of taking it away? In this episode of Modern Veterinary Practice, Jack sits down with Dr. Lauren Jones—veterinarian, practice owner, and Director of Veterinary Medicine at Shepherd Software—to explore how tech, culture, and leadership can reduce
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In this episode of the Modern Veterinary Practice Podcast, Jack Peploe talks with Liz Barton, Head of Communications at Vet CT, co-founder of WellVet, and founder of Vet Mums. They explore how to create a sustainable future in veterinary medicine, covering systemic wellbeing changes, dismantling “hero culture,” support
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In this episode of Modern Veterinary Practice, host Jack Peploe welcomes Eric Goldman, President of Vetology, for a candid and insightful conversation on the role of artificial intelligence in veterinary care. They explore how AI can support - rather than replace - clinical expertise, especially in radiology and diagno
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In this episode of Modern Veterinary Practice, Jack Peploe sits down with Nico Frisiani, co-founder of Lupa, to explore the real-world applications and limitations of AI in the veterinary sector. Together, they debunk common myths, discuss where AI truly adds value—from note-taking to medical record summaries—and exami
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Psychotherapist and former veterinary nurse Aoife Smith joins Jack Peploe to unpack the mental health crisis in veterinary medicine. From the impact of toxic workplace norms to the myth that you need to be “bad enough” to seek therapy, Aoife shares both systemic insights and practical tools for daily wellbeing. Whether
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What do pilots, elite athletes, and veterinary professionals have in common? In this fascinating episode, Jack Peploe sits down with Dan Tipney, co-founder of VetLed and former airline pilot and GB rower, to explore how human factors - originating in aviation and healthcare - can transform veterinary practice. From imp
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Want to know how Domino’s and Amazon can inspire your vet practice? Louise Cooke breaks down game-changing marketing strategies that put clients first, help you build a local brand that truly connects, and transform how your team shows up every day. If you’re ready to stand out and deliver a next-level client experienc
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In this episode of Modern Veterinary Practice, Jack Peploe speaks with Guilherme Coelho, co-founder and CEO of Maven Pet, to explore how wearable technology and real-time health monitoring are transforming pet care. They discuss how Maven enables earlier diagnosis, empowers pet owners, streamlines vet workflows, and ul
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In this episode of the Modern Veterinary Practice Podcast, Jack Peploe is joined by veterinary surgeon, psychologist, and founder of Human Savvy, Olivia Oginska. Together, they explore the powerful role emotional intelligence plays in veterinary teams - from navigating stress and improving communication, to building ps
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In this eye-opening episode, host Jack Peploe sits down with Jonathan Moyal, the visionary founder of Snoots Vets, to explore a critical issue facing the veterinary profession: financial euthanasia. A term many have never heard but whose consequences are all too real.Jonathan shares how his background in affordable pet
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In this episode, Jack Peploe sits down with industry expert Bruce Truman for a dynamic discussion on how veterinary practices can embrace change and stay ahead in an evolving landscape. They explore the challenges of managing a practice efficiently, from navigating messy data to adopting new ways of working. Bruce shar
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In this episode, Jack Peploe sits down with Dr. Phil Richmond, a key figure in promoting psychological wellbeing in the veterinary field. They dive deep into the challenges of burnout, the crucial role of leadership, and actionable strategies to create healthier work environments for veterinary professionals. Whether y
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AI isn’t replacing vets—it’s here to support them. In this episode, Massimiliano Melis joins Jack Peploe to explore how AI is shaping the future of veterinary care. From speech-to-text tools to diagnostics, they break down the real-world benefits, challenges, and misconceptions surrounding AI in practice.How can AI lig
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How can veterinary teams stay ahead in a rapidly changing industry? This week we are joined by Alyssa Mages, CVO of Empowering Veterinary Teams. This episode dives into the importance of clear values, evolving learning methods, and mastering communication for better leadership. Plus, expert insights on how embracing ch
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Jack Peploe and Ryan Leech break down the evolution of Practice Management Software (PIMS) in veterinary care, from server-based systems to cloud platforms. They discuss the pros and cons of this shift and how cloud-based solutions offer more flexibility for veterinary practices. Ryan shares his expertise on maintainin
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In this episode, Joe Chickerillo, a tech leader with a background in the dental industry, shares his insights on how automation and client communication tools can streamline veterinary practice management. He talks about the shift toward integrated systems, the future of AI in veterinary care, and how innovations in on
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Join Dr. Mike Mossop and Yannick Bloem in this insightful episode as they explore the transformative role of technology in veterinary practices. Together, they dive into the future of veterinary practices, highlighting how seamless tech adoption can improve efficiency, diagnostic processes, and overall work-life balan
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Discover the transformative power of wellbeing in the latest episode of the Modern Veterinary Practice podcast. Jack Peploe sits down with Chloe Hannigan, founder of VetYogi, to discuss how yoga and meditation can help veterinary professionals combat stress and burnout. Chloe shares actionable strategies to prioritis
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In this episode, Jack Peploe welcomes Olly King, founder of The Meraki Initiative, to explore the evolving dynamics of workplace culture in veterinary practices. Olly shares insights on tackling recruitment challenges, the importance of leadership, and the need for personalised approaches to workplace roles. Plus, don'
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In this episode, we are joined by Julien Renard and Julien Poublon, co-founders of Vetstoria. Explore the challenges and pressures of finding purpose in the workplace, particularly in vocations where people want to feel valued. We discuss the hidden costs when expectations aren’t met and how it leads to a subtle disco
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Brian Faulkner is a passionate veterinary consultant and the founder of Vetology, where he empowers veterinary practices to embrace innovation and excellence. With over 30 years of experience in the field, Brian has witnessed the transformative power of technology in veterinary medicine. He is dedicated to bridging the
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Join Jack Peploe on the Modern Veterinary Practice Podcast as he welcomes Rebecca Maher, Managing Director of Inside Minds Consulting. In this insightful episode, they explore the transformative power of behavioural science in veterinary communication. Discover how understanding the subconscious drivers behind client d
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This week on the Modern Veterinary Practice Podcast, we are excited to host Andy Green, People Director at Pennard Vets. In this episode, Andy will discuss the importance of open communication and collaboration in multi-site practices, highlighting how regular check-ins can foster a unified team. We’ll also delve into
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This week on the Modern Veterinary Practice Podcast, we are excited to host Hamzah Malik, founder of Vet Pulse. Hamzah will discuss the evolving role of AI in veterinary practices, highlighting how technology can streamline routine tasks while preserving the essential human touch in pet care. Tune in to discover how in
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This week on the Modern Veterinary Practice Podcast, we are excited to host Thom Jenkins, CEO and co-founder of PetsApp. Thom will discuss how leveraging technology can empower veterinary teams and enhance the care they provide to pets. Dive into an insightful conversation about the integration of digital tools in vete
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This week on the Modern Veterinary Practice Podcast, we are thrilled to host Molly Fiander, a seasoned veterinary nurse and locum expert. Join us as Molly delves into the dynamic world of locum veterinary work, sharing her journey from certification in emergency and critical care to revolutionising the locum experience
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This week on the Modern Veterinary Practice Podcast, we welcome Richard White, co-founder and CEO of Pickles, a pioneer in integrating cutting-edge technology into veterinary care. Join us as Richard discusses how his unique approach to business and technology is setting new standards in veterinary practice management.
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Content Marketing is here to stay and “They Ask You Answer” has become the standard for Digital Sales and Marketing across all industries. This week we welcome highly sought-after international keynote speaker and web marketing guru Marcus Sheridan to the Modern Veterinary Podcast to discuss his book “They Ask Yo
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In this week’s episode of the Modern Veterinary Practice Podcast, we’re joined by Russell Welsh, a seasoned veterinary surgeon and business development expert. Russell will delve into his vast experience in the veterinary industry, discussing "Strategies for Growth and Leadership in Modern Veterinary Practices.&q
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In this thought-provoking episode of Modern Veterinary Practice, we delve into the innovative trends shaping the future of animal healthcare. With the veterinary field constantly evolving, it's crucial for practices to stay at the forefront of change. Join us as we explore the big ideas that are transforming veteri
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Only a handful of veterinary practices in the UK have made the leap into employee ownership, one of these is Pennard Vets, a practice in Kent with over 90 employees across six sites. But what inspired this change and how did they make it happen? This week we welcome back Matthew Flann to the Modern Veterinary Practice
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Flexible working has been around for quite some time now, but it’s not necessarily a way of working that is associated with the Veterinary sector. In the last years it’s become more common, but do you know what it might look like if applied at your practice? Perhaps you’ve heard mutterings about it in the staff room bu
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The mass adoption of telemedicine platforms across the veterinary sector since the beginning of the Coronavirus Pandemic was not something that we had predicted for the year 2020. Whether you’ve loved using these platforms or not, its shown that the sector is able to quickly adapt and integrate new technology into ever
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Are you suffering with anxiety, doubts about your abilities, feelings of inadequacy, dwelling on past mistakes and not feeling good enough? In this episode Jack talks to Veterinary Surgeon, Speaker and Imposter Buster Dr Katie Ford, about Imposter Syndrome, what it looks like in the veterinary sector, how to identify i
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What does it mean to be a good leader? How can you effectively initiate change in your veterinary practice? Do you have a big project coming up and you are unsure how your team will react? In this episode Jack talks to behavioural psychologist Andy Edwards about managing change in a veterinary practice, the difference
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Sometimes reimaging the services you offer can be key to growing your practice. Pennard Vets did just this when they decided to spice up their Pet Health Plans to include unlimited consultations! It’s a brave move and one that only a handful of practices in the UK have made, but it’s been incredibly successful. In this
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We all recognise that frustrating feeling of knowing that you are capable of doing more but can't quite tap into your full potential. Productivity is a fickle beast and can be affected by a multitude of factors. In this episode Vet Dynamics’ Alan Robinson takes Jack on a whirlwind tour of the 'Spectrum of Human Potenti
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When was the last time you took a serious look at your practice’s marketing plan? We don’t just mean marketing to gain new clients, we mean establishing your practice as the ‘go to’ vets by educating people about caring for their pets and the care their pet receive from you. Veterinary Marketing Guru Paul G
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Have you noticed a dramatic shift in the way your clients want to interact with you practice? Are you struggling to communicate with them in a way that suits them but is logistically easy for your team? Your clients are becoming more tech savvy and are expecting the services they deal with to keep up. So this wee
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The Modern Veterinary Practice Podcast is a 360 degree examination of how to run a successful modern veterinary practice focusing on profit, keeping your staff happy and delivering exceptional patient care. In these 20 minute episodes we tackle topics you may have thought about but don’t know how to apply or even just
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