The True Cost of DIY IT in Veterinary Practices

The True Cost of DIY IT in Veterinary Practices When tech issues arise in practice, it’s tempting to find a workaround – fast. Whether it’s calling in someone’s partner who’s “good with computers,” grabbing a personal laptop to keep things moving, or relying on patchy home-grade devices, many practices turn to do-it-yourself fixes out of […]

Tech Triage: How to Spot Urgent vs. Important IT Issues in Your Practice

Tech Triage: How to Spot Urgent vs. Important IT Issues in Your Practice In a busy veterinary practice, it’s tempting to treat every IT hiccup as a full-blown emergency. But not all tech issues are created equal – and learning to tell the difference between what’s urgent and what’s simply important can save you time, […]

Episode 36 – AI and the Future of Veterinary Care Beyond Automation

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Nico Frisiani, co-founder of Lupa, reveals how AI in vet med is designed to enhance – not replace – clinical teams by streamlining operations and supporting, not substituting, expertise. Additional Guest Spotlights Show Notes Transcription Jack Peploe: Coming up on Modern Veterinary […]

Why Do We Keep Having the Same Tech Problems?

Why Do We Keep Having the Same Tech Problems? You’ve upgraded your systems. You’ve invested in new tools. But your team is still saying: So… why do the same IT problems keep cropping up? Short answer: It’s not just about the tech. It’s about how you’re planning, prioritising, and leading through it. 1. You’re Treating […]

What Does ‘Future-Proof’ Actually Mean in Veterinary Tech?

What Does ‘Future-Proof’ Actually Mean in Veterinary Tech? “Future-proofing” gets thrown around a lot, especially in the fast-moving world of veterinary technology. But beyond the buzzword, what does it really mean for your practice? Here’s the truth: future-proofing isn’t about investing in the flashiest tools or chasing trends. It’s about making smart, intentional decisions that […]

Episode 35 – Prioritising Mental Wellbeing in the Veterinary Profession

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Aoife Smith, former veterinary nurse turned psychotherapist, shares a powerful conversation on reshaping mental health culture in veterinary practice – through systemic change, individual empowerment, and the radical power of one good cup of tea. Additional Guest Spotlights Show Notes Aoife’s Recommendations: […]

Let’s Play a Game: 1 Point for Every Time You’ve Heard One of These This Week…

Let’s Play a Game: 1 Point for Every Time You’ve Heard One of These This Week… You know the drill:The printer’s disconnected (again), the Wi-Fi’s patchy in consult room 2, and someone’s lost their notes because “the system kicked them out.” Here’s the game:You get 1 point for every phrase you or your team have […]

Build for Today, Plan for Tomorrow: 5 IT Moves Growing Practices Shouldn’t Delay

Build for Today, Plan for Tomorrow: 5 IT Moves Growing Practices Shouldn’t Delay In the early days of running a veterinary practice, it’s easy to make IT decisions based on what’s quick, convenient, or affordable at the time. But as your practice grows, those “good enough for now” solutions can quietly become your biggest roadblocks […]

Episode 34 – Understanding Human Factors Unlocking Sustainable Performance and Positive Culture in Veterinary

Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Dan Tipney explores how applying the science of human factors – rooted in psychology, design, and systems thinking – can transform veterinary teams into safer, more resilient, and more sustainable workplaces. Additional Guest Spotlights Show Notes Dan’s Recommendations: Transcription Jack Peploe: Coming […]

The Real Price of Inaction: What Poor IT Decisions Cost Veterinary Practices

The Real Price of Inaction: What Poor IT Decisions Cost Veterinary Practices IntroductionWhether you’re starting your first clinic, growing a group, or simply trying to keep pace with demand, one truth applies to all veterinary practices: the wrong tech decisions (or no decision at all) will eventually cost you. At BVA Live, Jack Peploe joined […]