Futureproofing Practice Technology, AI & Avoiding Digital Regret | Episode 43
Episode 43 – Futureproofing Practice Technology, AI & Avoiding Digital Regret Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe is joined by Carly Clark, Product Leader at Covetrus, to discuss how smart automation, cloud technology, and practical AI – combined with a people-first approach – […]
The Sustainability Side of Tech: How Digital Tools Can Help Veterinary Practices Go Green
The Sustainability Side of Tech: How Digital Tools Can Help Veterinary Practices Go Green Sustainability isn’t just about recycling or reducing paper anymore it’s about rethinking how your practice operates at every level. From how you communicate to how you store data, the right tools can quietly (but significantly) reduce your environmental footprint while improving […]
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice
When Technology Adds Pressure: Spotting the Signs of Tool Fatigue in Practice Technology is meant to make life easier – yet, in many veterinary practices, it’s quietly doing the opposite. Between logins, portals, booking systems, comms platforms, and endless alerts, teams are juggling more screens than ever. Introduce the concept of tool fatigue: when the […]
Beyond the Consult Room Reimagining the Vet-Client-Pet Relationship | Episode 42
Episode 42 – Beyond the Consult Room Reimagining the Vet-Client-Pet Relationship Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: In this episode, Jack Peploe is joined by Jamie Crittall and Charlie Barton, co-founders of Boop Pet Record, to explore how digital innovation, data insight, and human behaviour are reshaping the […]
Reducing Burnout in Veterinary Technicians: Where Technology Can Help
Reducing Burnout in Veterinary Technicians: Where Technology Can Help A recent Journal of the American Veterinary Medical Association study found that two-thirds of veterinary technicians (VTs) experienced at least one dimension of burnout, while only a third remained fully engaged. Key workplace factors – Workload, Reward, and Values – accounted for a significant portion of […]
Lessons Veterinary Practices Can Learn from Other Industries
Lessons Veterinary Practices Can Learn from Other Industries Veterinary practices face a unique juggling act – balancing clinical care, client expectations, and the pressures of running a busy business. But when it comes to operational efficiency, client experience, and team workflow, there’s no need to reinvent the wheel. Looking outside our industry can provide practical, […]
Purpose Over Profit Rethinking Veterinary Care Through a Welfare Lens | Episode 41
Episode 41 – Purpose Over Profit Rethinking Veterinary Care Through a Welfare Lens Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: This episode explores how Blue Cross leaders Dr. Paul Manktelow and Dr. Alison Thomas are redefining veterinary care through pragmatism, transparency, and welfare-first decision-making – offering powerful lessons the […]
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices
From Information Overload to Intelligent Workflows: The Next Challenge for Veterinary Practices In today’s veterinary practices, teams are juggling more information than ever before. Between client messages, diagnostic results, digital bookings, and internal communications, the modern vet team is constantly in motion. Yet, this isn’t just a problem of “being busy” – it’s a symptom […]
Practical Fixes for Hidden Time Wasters in Veterinary Practices
Practical Fixes for Hidden Time Wasters in Veterinary Practices Last week, we looked at the hidden time wasters that creep into veterinary practices – duplicated data entry, clunky workarounds, slow tech, constant interruptions, and unclear task ownership. Spotting them is the first step. But the real value comes from fixing them. When you reclaim lost […]
Episode 40 – From Burnout to Breakthrough: Coaching and the Squiggly Career Path
Episode 40 – From Burnout to Breakthrough: Coaching and the Squiggly Career Path Subscribe via your favourite podcast platform: Spotify | Apple Podcasts | Google Podcasts | Anchor | Breaker | Pocket Casts | RadioPublic In this week’s episode: Veterinarian-turned-coach Adrian Nelson-Pratt joins Jack Peploe to explore how redefining success, escaping fixed identities, and embracing coaching can unlock clarity, resilience, and joy in veterinary careers. Additional Guest Spotlights […]
